Senior UX Researcher – AI/ML, Healthcare/SaaS

Job not on LinkedIn

November 1

🏈 Alabama – Remote

Although this job is listed in Alabama, this company may be open to hiring remote in other states.

🌵 Arizona – Remote

Although this job is listed in Arizona, this company may be open to hiring remote in other states.

+12 more states

🏈 Alabama – Remote 🌵 Arizona – Remote 🐊 Florida – Remote 🌪️ Kansas – Remote 🎰 Nevada – Remote 🌲 North Carolina – Remote 🌲 Oregon – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote 🎸 Mississippi – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote

⏰ Full Time

🟠 Senior

🔬 UX Researcher

🦅 H1B Visa Sponsor

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Raintree Systems

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As the leading EMR for therapy and rehab, our all-in-one solution includes automated patient engagement, powerful revenue cycle management and billing in addition to flexible business intelligence. Schedule a free discovery call today! -> https://www.raintreeinc.com/schedule-a-demo

201 - 500 employees

📋 Description

• Drive AI-Enhanced Product Insights: Use AI-powered tools to gather and analyze user behavior, feedback, and large-scale datasets (qualitative and quantitative) • Apply advanced behavioral data analysis techniques to uncover patterns, pain points, and opportunities that feed into AI-driven design decisions and product optimization • Leverage Continuous Feedback Systems: Collaborate with Data Science and Product teams to build real-time feedback loops that allow for dynamic product adjustments based on user input and usage patterns • Collaborate Closely with Cross-Functional Teams: Partner with Designers, Engineers, Product Managers, and Data Scientists to ensure research insights are seamlessly integrated with AI models and design decisions • Establish and Scale AI-Infused UX Research Practices: Work alongside the Director of User Experience Design to define AI-first research methodologies, integrating them with traditional UX research techniques • Lead UX Research and Testing: Create and execute AI-assisted research strategies, including A/B/multivariate testing, to validate new features, enhance user experiences, and optimize AI model accuracy • Communicate Insights with Impact: Synthesize and present AI-driven insights and research findings to a broad set of stakeholders

🎯 Requirements

• 5+ years of UX Research experience, with a focus on using AI/ML tools and feedback loop systems to enhance product design and user experience • Relevant degree (Human-Computer Interaction, Psychology, Data Science, Behavioral Science, Information Science). Advanced degree preferred • Expertise in AI-driven research methods including behavioral data analysis, A/B/multivariate testing, and large-scale surveys with an emphasis on integrating AI for actionable insights • Proficiency in analyzing complex data with tools like Python, R, or advanced SQL for AI/ML integration, statistical modeling, and creating dynamic feedback loops • Familiarity with AI-enabled analytics tools (e.g., Pendo, Qualtrics, Amplitude) and tools that collect behavioral data to inform continuous optimization • Exceptional storytelling and communication skills to convey research findings in a clear, compelling manner • Ability to manage multiple projects in a fast-paced, evolving AI-driven environment while maintaining focus on long-term impact • Experience with UX research tools (e.g., Maze, Dovetail, Lyssna) and proficiency in data visualization tools (e.g., Tableau, Looker, Power BI) to present research insights and monitor AI-driven performance

🏖️ Benefits

• Remote Work/Work From Home • Paid Time Off/11 Paid Holidays/Year-End Holiday Break • Health, Dental, Vision, HSA/FSA • 401K with Company Match • Disability & Life Insurance • Employee Assistance Program • Paid Parental Leave