Rally UXR
Rally is the first User Research CRM to help teams spend less time recruiting and more time talking to their users. Rally streamlines your research process by automating outreach, scheduling, and incentives. Cut out the tedious manual work of recruiting so you can focus on what matters most: doing meaningful research.
11 - 50 employees
💰 Venture Round on 2022-03
Customer Success Manager
November 20
Rally UXR
Rally is the first User Research CRM to help teams spend less time recruiting and more time talking to their users. Rally streamlines your research process by automating outreach, scheduling, and incentives. Cut out the tedious manual work of recruiting so you can focus on what matters most: doing meaningful research.
11 - 50 employees
💰 Venture Round on 2022-03
📋 Description
• Onboarding & activation for new customers. • Ongoing adoption, health monitoring, and renewal/expansion plays. • Strategic conversations and relationship-building across exec sponsors, champions, and power users. • Surfacing and synthesizing customer insights to guide product and design.
🎯 Requirements
• 3+ years in customer-facing roles: CSM, AM, Implementation/PS, Research Ops, Support lead, Consulting, or equivalent experience. • Builder mindset: you’re curious, empathetic, and energized by solving ambiguous problems. • Ability to balance strategy (long-term customer value) with execution (day-to-day touchpoints). • Strong communication and stakeholder management skills. • Nice to have: Familiarity with UX research tools and workflows. Comfort with live onboarding sessions, technical troubleshooting, or setting up customer workflows.
🏖️ Benefits
• Offers Equity
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