Vendor Manager

November 22

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Rare Carat

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eCommerce • Retail • Jewelry

Rare Carat is an online marketplace that specializes in diamonds and fine jewelry. The company offers a wide range of options, including lab-grown and natural diamonds, engagement rings, wedding bands, and custom jewelry design. With a focus on educating customers about diamonds and providing price transparency through AI technology, Rare Carat aims to simplify the diamond-buying process while ensuring quality and customer satisfaction.

51 - 200 employees

Founded 2016

🛍️ eCommerce

🛒 Retail

📋 Description

• Coordinate daily office activities and operations to maintain efficiency and compliance with company policies • Maintain regular communication with suppliers on availability, pricing, and delivery timelines • Track vendor performance (on-time delivery, quality, accuracy) and follow up when standards aren’t met • Resolve day-to-day vendor issues including shipment delays, mismatched specs, or billing discrepancies • Scout and onboard new suppliers: collect documents, verify compliance, and set expectations • Review and negotiate pricing updates with vendors and share updates with internal teams • Maintain up-to-date records of supplier feeds, negotiated pricing, inventory availability, and contracts • Coordinate with accounting to reconcile supplier invoices, credit notes, outstanding balances, and refunds • Work closely with logistics partners for secure and timely dispatch/receipt of goods • Track supplier payments and ensure there are no delays or pending discrepancies • Flag recurring vendor or shipment issues to management and suggest practical solutions • Support sales, sourcing, and CX teams by quickly locating or sourcing diamonds/gemstones when needed • Draft invoices, arrange shipments, and record refunds for returned stock • Oversee the returns process and proactively push suppliers for timely refunds/credits • Ensure compliance with Indian import/export norms, GJEPC guidelines, and BDB regulations • Submit timely reports and prepare reconciliations for internal review • Assist colleagues with urgent operational needs whenever necessary

🎯 Requirements

• 2–5 years of experience in the diamond industry • Strong background in diamond operations, sales, procurement, or vendor management • Strong communication skills in Hindi & Gujarati; English proficiency is a plus • Good knowledge of diamonds and gemstones (GIA or equivalent certification strongly preferred) • Experience working in BDB and familiarity with trade practices and compliances

🏖️ Benefits

• We are a fully remote start-up • Unique culture with a global, remote team • Commit to learning from each other • Meritocracy where the best ideas win • Help customers with important purchase decisions