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Staff Project Manager

🕒 September 14

🇬🇧 United Kingdom – Remote

⏰ Full Time

🔴 Lead

👷‍♀️ Project Manager

Where this job comes from

Posted on Ravelin Technology's careers page, not through a job board

First seen by Remote Rocketship September 14

Logo of Ravelin Technology

Ravelin Technology

51 - 200 employees

Founded 2014

☁️ SaaS

💳 Fintech

🔐 Security

💰 $20.7M Series C - Ravelin on 2020-07

SaaS • Fintech • Security

Ravelin Technology is a B2B company that provides fraud detection and prevention solutions for online payments and digital marketplaces. Using AI-driven models and agentic tooling, it addresses payment fraud, refund and promo abuse, account takeover (ATO), 3D Secure optimization, marketplace partner fraud, and transaction optimization. The company offers APIs, SDKs and integrations so businesses can embed its real-time decisioning and risk-analysis capabilities into their payment and account-security workflows.

📋 Description

• Establish and develop best practices for Project Managers within the Integrations team. • Support the Director of Integrations on process improvement, change management, and wider company initiatives. • Line manage, support, and coach Project Managers. • Contribute to technical and business integrations with clients, directly or through other Project Managers. • Oversee a collection of projects and anticipate, highlight, or escalate risks and dependencies. • Develop strong client relationships and chair client-facing meetings where needed. • Resolve complex client requirements and bring escalations to a calm conclusion. • Assist with prioritisation, goal-setting, and client expectations. • Maintain project documentation and promote knowledge sharing. • Engage with the Product team by sharing feature suggestions and client scenarios.

🎯 Requirements

• 5 or more years of line management experience. • Project management experience in a technical or integrations environment, with exposure to complex products or solutions. • A track record of process improvement, and experience in instigating change within a team and across teams. • Exceptional communication skills – both internally and client-facing. • The ability to direct and lead others confidently, and comfortable having difficult conversations when needed. • Analytical with great attention to detail. • Pragmatic problem solver and solutions-oriented. • Strong commercial awareness. • Must pass pre-employment checks, including verification of employment, unspent criminal convictions, and right to work.

🏖️ Benefits

• Flexible Working Hours & Remote-First Environment — Work when and where you’re most productive, with flexibility and support. • Comprehensive BUPA Health Insurance — Stay covered with top-tier medical care for your peace of mind. • £1,000 Annual Wellness and Learning Budget — Prioritise your health, well-being and learning needs with funds for fitness, mental health, and more. • Monthly Wellbeing and Learning Day — Take every last Friday of the month off to recharge or learn something new, up to you. • 25 Days Holiday + Bank Holidays + 1 Extra Cultural Day — Enjoy generous time off to rest, travel, or celebrate what matters to you. • Mental Health Support via Spill — Access professional mental health services when you need them. • Aviva Pension Scheme — Plan for the future with our pension program. • Ravelin Gives Back — Join monthly charitable donations and volunteer opportunities to make a positive impact. • Fortnightly Randomised Team Lunches — Connect with teammates from across the company over in person or remote lunches every other week on us! • Cycle-to-Work Scheme — Save on commuting costs while staying active. • BorrowMyDoggy Access — Love dogs? Spend time with a furry friend through this unique perk. • Weekly Board Game Nights & Social Budget — Unwind with weekly board games or plan your own socials, supported by a company budget. • Pre-employment checks including unspent criminal convictions, employment verification, and right to work.

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