QA Automation Engineer

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November 23

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Readymode

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SaaS • B2B • Telecommunications

Readymode is a comprehensive call center software provider offering a hybrid-cloud solution for both outbound and inbound calling. Known for its advanced predictive dialer, it helps businesses connect with more leads in less time by optimizing dialing speeds. The software also includes an integrated CRM, security and compliance features, and real-time reporting and analytics. Designed to enhance productivity and streamline operations, Readymode serves various industries including real estate, healthcare insurance, solar energy, and business process outsourcing (BPO). The platform is user-friendly and supports seamless integrations with numerous tools, aiming to improve customer engagement and business growth.

51 - 200 employees

☁️ SaaS

🤝 B2B

📡 Telecommunications

📋 Description

• Expand and enhance the existing automation testing framework by identifying architectural improvements, writing production-quality code, and designing solutions through pseudocode and technical documentation • Build reusable components, utilities, and libraries to extend framework capabilities and reduce test maintenance overhead • Design, develop, and maintain automated test suites for functional, regression, integration, UI and API testing (80% of role) • Integrate automated tests into CI/CD pipelines and implement test reporting/dashboard solutions for visibility • Perform strategic manual testing for exploratory scenarios, new features, and complex edge cases (20% of role) • Analyze requirements and user stories to identify automation opportunities and framework requirements • Monitor and analyze automated test results, investigating failures and distinguishing between product defects and test issues • Develop and maintain test data management strategies, including data generation and cleanup automation • Establish and track automated test coverage metrics across the application • Collaborate with Development, DevOps, and Release Management teams to optimize testing infrastructure • Take ownership of test environment maintenance, configuration management, and automation infrastructure • Provide test results and metrics in a manner consumable by technical and non-technical stakeholders • Mentor team members on automation best practices, framework usage, and coding standards • Conduct code reviews for test automation scripts to ensure quality and maintainability

🎯 Requirements

• 5+ years experience as a QA automation engineer or SDET with strong focus on test automation • Proven ability to expand and build upon existing automation frameworks • Strong coding skills with ability to write production-quality test automation code • Experience designing solutions through pseudocode and technical planning • Proficiency in at least one programming language (Java, Python, JavaScript, C#, etc.) • Hands-on experience with test automation frameworks (Selenium, Cypress, Playwright, TestNG, JUnit, etc.) • Experience building custom framework components, utilities, and libraries • Experience with API testing tools and frameworks (REST Assured, Postman, SoapUI, etc.) • Knowledge of CI/CD tools and integration (Jenkins, GitLab CI, GitHub Actions, Azure DevOps, etc.) • Experience with quality assurance methodologies, and the software development lifecycle • Experience with version control systems (Git) and branching strategies • Strong understanding of frontend UI, and backend database testing • Excellent interpersonal skills with the ability to liaise with developers, operations, and customer support • Ability to document and troubleshoot errors in automated test scripts and framework code • Strong analytical and problem-solving skills with architectural thinking • Excellent organizational skills and attention to detail • Ability to contribute to improving QA automation best practices

🏖️ Benefits

• Group RRSP matching. • A full benefits package that starts day 1. • Opportunity to participate in our Employee Stock Option Plan. • An education and training grant in your second year. • Work/life balance. • Remote work