Community Association Manager

November 26

Apply Now
Logo of RealManage

RealManage

Real Estate • SaaS

RealManage is a national community and homeowner association (HOA) management company that combines professional onsite and remote management services with a proprietary, cloud-based HOA software platform. It provides end-to-end offerings including financial management, collections, vendor coordination, insurance and construction services, resident and board portals, multilingual support, and technology-driven workflows for single-family HOAs, condominiums, master-planned, mixed-use and high-rise communities. The company emphasizes transparency, real-time access to financials, and local expertise backed by national resources.

1001 - 5000 employees

Founded 2004

🏠 Real Estate

☁️ SaaS

📋 Description

• This position is remote, but needs to be local to the Dallas area • Serves the Board as a consultant in a professional manner. • Working virtually will help cover open CAM positions when needed • Practice and adhere to the Guiding Principles of the company and respond to all calls/emails within 24 hours of receipt. • Acquires and maintains current knowledge of state and regulatory agency statutes and the community’s documents, policies, and procedures. • Provides weekly updates of open items and ongoing reporting to the Board regarding collections, ACC requests, compliance, service requests, and work order activity. • Provides administrative, operational, and managerial advice to the Board of Directors. • Ability to run a Board or Annual Meeting and create monthly management reports, which depict the actual condition of community amenities, and the progress of specific key initiatives, and make clear and concise recommendations. • Orchestrates annual Board Orientation, Contract Review, and training workshops to assist the Board in education and goal setting as appropriate. • Assist the board with hiring contractors and insurance carriers to maintain and protect the community. • Provide vendor management oversight, including set-up, and bid process, through contract and oversight. • Oversee and approve payment of vendors providing service to the community association. • Develop and submit complete and accurate annual budget(s), meeting all deadlines and demonstrating thorough analysis and consideration for the goals of the association. • Oversees and/or drives the community monthly to ensure the highest standards are maintained for common areas and the violation process is upheld to achieve compliance with the community documents. • Works with the accounting team to ensure the accuracy and ongoing maintenance of finances, variance reports, and invoice processing. • Possesses knowledge of cash balances and availability of funds for projects, monitors aging report to ensure timely legal action regarding collections, and any other legal action before the association. • Build and foster positive relationships with residents to ensure a high level of service, timely and complete resolution of resident concerns, good communications, and continuous improvement in services for the community. • Attend monthly Manager’s and training meetings as required. • Conduct business at all times with the highest standards of personal, professional, and ethical conduct. • Displays exceptional ability to analyze and deal with a variety of situations that otherwise could be potential problems.

🎯 Requirements

• Minimum of one (1) year managing Homeowner Associations (HOAs) required. • CAI designation(s) strongly preferred. • Excellent verbal and written communication skills, including the ability to effectively communicate with internal and external customers. • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service. • Ability to work independently and to carry out assignments to completion within the parameters of instructions given, prescribed routines, and standard accepted practices.

🏖️ Benefits

• Medical Insurance • Dental Insurance • Vision Insurance • Life and Disability Insurance • HSA (Required High Deductible Medical Plan to be eligible) • FSA • Education Reimbursement • 401K matching • Employee Assistance Program (EAP) • 11 paid Holidays

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