Senior Project Manager

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November 6

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Reason One

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Digital Services • Healthcare • Non-profit

Reason One is a digital agency focused on building inclusive and effective websites that drive engagement for healthcare systems, nonprofit organizations, and enterprise associations. The company excels at creating user-centric digital experiences to increase patient acquisition, amplify nonprofit awareness, and enhance member value for associations. Their innovative use of composable architecture and collaborative planning tools sets them apart in delivering flexible, adaptable solutions. With a commitment to accessibility and governance, Reason One empowers client teams to optimize performance through post-launch partnerships that respond to evolving market needs.

51 - 200 employees

🤝 Non-profit

📋 Description

• Deliver projects on time and within budget constraints. • Scope and estimate budget and schedule for new work • Provide clear and timely status reports to both internal and external stakeholders • Project Team Leadership enabling multi-disciplinary project teams to deliver their best work • Monitor and manage scope creep through formal change order processes or strategic descoping to maintain project profitability and timeline commitments • Ensure the scope roadmap and strategy are being followed. • Sign-off of various deliverables (e.g.: roadmaps, designs, requirements, launch approvals) to ensure quality standards are being met. • Appropriate Resource Management in collaboration with fellow PMs, ADs, and the Director of Delivery. • Stakeholder Communication (clear scope and expectation management) • Risk Management (documentation and mitigation strategies). • Identify and manage project issues and risks in a professional and efficient manner • Work closely with clients or Account Directors to ensure client satisfaction and identify opportunities for strategic growth of the account • Champion continuous improvement by documenting project learnings, evolving PM processes accordingly, and ensuring team-wide awareness and adoption • When managing an SLA without an Account Director the following responsibilities will fall on the Project Manager • Invoicing • Reporting • Missing Revenue • Work closely with Product owners to ensure the scope roadmap adheres to the budget and schedule. • Foster an environment of transparency for the project team by ensuring all information is shared and accessible to all team members at any project stage • Ability to demonstrate Reason One’s core values day to day • Participation in our B Corp mandate to improve our social and environmental impact through initiatives such as volunteering

🎯 Requirements

• 5+ years of digital project management experience in a digital agency • Agile methodology experience and/or scrum training • Clear and assertive written and oral communication skills • Ability to manage multiple projects and competing deadlines effectively • Strong organization skills • Strong leadership and facilitation skills are essential • Ability to navigate and negotiate client asks, know when to advise and when to be flexible • In depth experience setting up, managing and reporting on budget status and profitability • Working knowledge of PM software for client communication, resource management and task management such as Basecamp, Forecast.app, and JIRA or similar tools • Experience delivering projects on CMS platforms such as WordPress, Kentico, Kontent.ai, Contentful or similar • Experience managing large-scale e-commerce, marketing, and website projects. • Experience with composable stacks with headless platforms preferred • Able to understand technical jargon and communicate with both technical and non-technical team members • Project management certifications or completion of project management training • Strong desire to learn and facilitate knowledge sharing within the department and across the company • Experience working with health systems or healthcare organizations in as a Project Manager preferred.

🏖️ Benefits

• Extended health benefits • Dental benefits • Life insurance and, LTD benefit • Employee assistance program • Parental leave program with top up • PTO • Paid Vacation days—15 days per year • Paid Sick leave—6 days per year • Paid Volunteer days—2 days per year • Stipends $250 CAD home office expenses per year • $50 CAD per month internet stipend • Training allowance of $800 CAD a year and professional development opportunities like conferences and continuing education • A laptop is provided