Manager – IT Product Lead, CRM / GPO

Job not on LinkedIn

🕒 June 2

🔔 Pennsylvania, Texas – Remote

🔔 Pennsylvania – Remote 🤠 Texas – Remote

⏰ Full Time

🟠 Senior

✅ Product Manager

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Recruiting.com

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

☁️ SaaS

🤝 B2B

💰 Private Equity Round on 2006-06

Recruitment • SaaS • B2B

Recruiting. com is a recruitment platform that collects personal and non-personal information from job seekers to be used by recruiters and hiring managers. Users can submit their resumes or fill out a short form to be considered for current and future job opportunities. The site emphasizes user privacy and allows users to manage their personal data, including modifying, changing, and deleting their information. Recruiting. com securely stores user data until they request deletion, providing a comprehensive recruitment solution for both job seekers and employers.

📋 Description

• Serve as the technical lead and product owner for the CRM and client portal products supporting core Group Purchasing Organization (GPO) operations. • Accountable for the end-to-end technology delivery of solutions built on Salesforce Service Cloud and Experience Cloud, including API integrations. • Ensure that products are delivered in alignment with business priorities, customer requirements, and security standards. • Provide coaching and guidance to a cross-functional team. • Collaborate with IT and business stakeholders to drive continuous improvement and product strategy. • Develops and maintains product roadmaps that incorporate new features, technical debt reduction, and product end-of-life or retirement planning. • Manage vendor contracts and service provider performance.

🎯 Requirements

• Bachelor's degree in Computer Information Systems or another related field, or equivalent work experience • 7+ years in Information Technology in progressive levels of responsibility, with 2+ years in a leadership or team lead capacity preferred • Strong understanding of Salesforce Service Cloud and Experience Cloud, including platform architecture, declarative and programmatic development approaches, and Salesforce release management • Experience managing API integrations between Salesforce and other enterprise cloud platforms • Strong understanding of creating and maintaining technical backlogs and integrating architecture, new features, and technical debt improvements into a Product Roadmap • Experience supporting GPO operations, pharmaceutical distribution, or healthcare-related business processes preferred • Experience managing or supporting a client-facing portal built on Salesforce Experience Cloud preferred • High-level understanding of several components of IT such as: Product Management, Technical Architecture, Business Analysis, Testing, or Operations and Support • Some budgetary responsibility preferred • Excellent written and verbal communication skills, including the ability to respond effectively under pressure. • Preferred Certifications: Salesforce Certified Administrator, Salesforce Certified Platform App Builder, Salesforce Certified Service Cloud Consultant, Salesforce Certified Experience Cloud Consultant, SAFe Product Owner / Product Manager (POPM), Certified Scrum Product Owner (CSPO) or equivalent.

🏖️ Benefits

• medical, dental, and vision care • backup dependent care • adoption assistance • infertility coverage • family building support • behavioral health solutions • paid parental leave • paid caregiver leave • training programs • professional development resources • mentorship programs • employee resource groups • volunteer activities