Recruityard
Recruitment • B2B
<Recruityard> is a specialized recruitment agency that connects skilled professionals with employers across multiple European markets. The company emphasizes personalized candidate matching, career support content, and end-to-end hiring services for employers, positioning itself as a partner in talent acquisition and career development.
1 - 10 employees
Founded 2021
🎯 Recruiter
🤝 B2B
Customer Care Agent, Portuguese
Job not on LinkedIn
November 17
🗣️🇧🇷🇵🇹 Portuguese Required
Recruityard
Recruitment • B2B
<Recruityard> is a specialized recruitment agency that connects skilled professionals with employers across multiple European markets. The company emphasizes personalized candidate matching, career support content, and end-to-end hiring services for employers, positioning itself as a partner in talent acquisition and career development.
1 - 10 employees
Founded 2021
🎯 Recruiter
🤝 B2B
📋 Description
• Represent the brand directly to its customers • Handle a variety of interactions—responding to concerns, providing helpful information, or engaging on social media • Use active listening and strong communication skills to understand each situation clearly • Address queries efficiently, giving special attention to sensitive inquiries • Develop an understanding of the product range and help shape a high-quality support experience • Contribute ideas to improve processes and service standards
🎯 Requirements
• Strong emotional intelligence and the ability to recognize and manage feelings • Fluency in Portuguese and English (spoken and written) • Excellent phone etiquette, verbal communication, and active listening • Previous experience in customer support is an advantage • Solid computer and typing skills (MS Office proficiency) • Strong organizational, analytical, and decision-making abilities • Positive team spirit and a proactive attitude • Completed secondary education
🏖️ Benefits
• Full-time position with scheduled shifts: 11:00–20:00, 13:00–22:00, 16:00–01:00 (Monday to Friday) • Competitive salary plus monthly performance incentives • Option to work from home • Thorough initial training and onboarding (fully paid) • Ongoing learning and upskilling programs • Career development opportunities with clear progression paths • Health and wellbeing initiatives • Additional benefits such as Health and Life Insurance, Multisport card, transport allowance, bonuses for key life events, extra paid leave for education, corporate discounts, company events, and more
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