Middleware Technical Account Manager

November 25

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Red Hat

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Enterprise • Cloud

Red Hat is a leading provider of enterprise open source software solutions, helping companies worldwide to build and deploy applications across hybrid cloud infrastructures. With a strong focus on developing secure, stable, and innovative technologies, Red Hat offers a broad portfolio including products like Red Hat Enterprise Linux, Red Hat OpenShift, and Red Hat Ansible Automation Platform. These products support IT services on any infrastructure efficiently. Trusted by more than 90% of the U. S. Fortune 500, Red Hat empowers organizations to modernize their IT environments, leveraging open source communities to drive technological advancement.

10,000+ employees

Founded 1993

🏢 Enterprise

💰 Corporate Round on 1999-03

📋 Description

• Develop relationships with key business and IT stakeholders • Help customers achieve their business goals by providing recommendations • Attain Trusted Advisor status with key decision makers • Lead Technical Health Reviews and provide relevant technical recommendations • Monitor trends in Red Hat adoption and utilization • Provide proactive communications in the event of a service disruption • Participate in issues as an advocate for customers during high severity cases • Collaborate with internal teams to improve customer satisfaction

🎯 Requirements

• 5+ years of professional Java coding and development experience • Development-level experience analyzing and debugging Java and C++ application issues • Hands-on experience with middleware technologies like Red Hat JBoss EAP, Kafka, API Management, Quarkus, Red Hat Single Sign On and Red Hat OpenShift • Hands-on experience with messaging and streaming platforms • Experience in a support, development, engineering, or quality assurance organization • Bachelor's degree in a technology-related discipline (computer science or engineering is preferred)

🏖️ Benefits

• Health insurance • Professional development opportunities • Flexible working hours • Paid time off