Security Technical Account Manager

🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🧑‍🔧 Technical Account Manager

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Red Hat

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1993

🏢 Enterprise

💰 Corporate Round on 1999-03

Enterprise • Cloud

Red Hat is a leading provider of enterprise open source software solutions, helping companies worldwide to build and deploy applications across hybrid cloud infrastructures. With a strong focus on developing secure, stable, and innovative technologies, Red Hat offers a broad portfolio including products like Red Hat Enterprise Linux, Red Hat OpenShift, and Red Hat Ansible Automation Platform. These products support IT services on any infrastructure efficiently. Trusted by more than 90% of the U. S. Fortune 500, Red Hat empowers organizations to modernize their IT environments, leveraging open source communities to drive technological advancement.

📋 Description

• Serve as a trusted advisor and Subject Matter Expert on Lightwell Security • Collaborate with engineering and product teams to resolve technical issues • Liaise with Red Hat Product Security, partners, and customer security and operations teams • Facilitate customer use of the Lightwell clearinghouse for triage, patching, and backporting • Provide best practices for consuming Lightwell-remediated libraries within customer software development lifecycles alongside Red Hat Consulting • Develop customer engagement plans and maintain environment documentation • Respond to support requests • Partner with engineering, product management, and support teams to debug and resolve technical issues • Mentor customer teams on security best practices • Contribute to the Red Hat knowledge base • Develop solution patterns to guide platform adoption and ensure long-term enterprise success

🎯 Requirements

• 10+ years of experience in software development, security, customer support, engineering, or QA • Demonstrated track record in a strategic advisory role to senior IT and business executives • Applied knowledge of Agile, Scrum, and DevOps methodologies • Deep understanding of software supply chains and CI/CD • Advanced expertise in containerized application deployment using OpenShift and Kubernetes • Expertise in non-containerized deployment using Ansible/AAP • Familiarity with image building using Docker and Podman • Familiarity with Git version control methodologies • Experience with artifact repository tools: Red Hat Quay, JFrog Artifactory, Sonatype Nexus, or uDeploy • Hands-on knowledge of Jenkins, GitLab Pipelines, GitHub Workflows, OpenShift GitOps, or Red Hat Pipelines • Advanced knowledge of unit testing basics, including JUnit and pytest • Understanding of governance automation checks • Understanding of library versioning using semver and the broader Java ecosystem • Outstanding written and verbal communication skills • Associate's, Bachelor's degree, or higher in computer science or a technical discipline • Willingness to travel internationally and to customer locations as required • Executive presence and communication skills in English • Passion for open-source software and the Red Hat technology portfolio • Previous experience as a developer, consultant, or solutions architect • Red Hat Certified RHCE; RHCA preferred • Relevant security certification such as CISSP, CCSP, CompTIA Security+, CC, or CEH

🏖️ Benefits

• Fully remote work arrangement • Flexible work environments depending on role requirements • Reasonable accommodations for job applicants with disabilities