Security Technical Account Manager – Middleware

🕒 August 18

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🧑‍🔧 Technical Account Manager

🇬🇧 UK Skilled Worker Visa Sponsor

This company has sponsored UK Skilled Worker visas in the past.

👻 Ghost score 34%

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Red Hat

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1993

🏢 Enterprise

💰 Corporate Round on 1999-03

Enterprise • Cloud

Red Hat is a leading provider of enterprise open source software solutions, helping companies worldwide to build and deploy applications across hybrid cloud infrastructures. With a strong focus on developing secure, stable, and innovative technologies, Red Hat offers a broad portfolio including products like Red Hat Enterprise Linux, Red Hat OpenShift, and Red Hat Ansible Automation Platform. These products support IT services on any infrastructure efficiently. Trusted by more than 90% of the U. S. Fortune 500, Red Hat empowers organizations to modernize their IT environments, leveraging open source communities to drive technological advancement.

📋 Description

• Serve as a trusted advisor and subject matter expert on Lightwell • Collaborate with engineering and product teams to resolve technical issues • Interface between Lightwell customers and engineering teams • Accelerate software development lifecycles and OS patching with Red Hat Consulting • Liaise with Red Hat Product Security, partners, and customer security and operations teams • Facilitate customer use of the Lightwell clearinghouse for triage, patching, and backporting • Provide best practices for consuming Lightwell-remediated libraries within customer software development lifecycles • Develop customer engagement plans and maintain environment documentation • Respond to support requests • Partner with engineering, product management, and support teams to debug and resolve technical issues • Mentor customer teams on security best practices • Contribute to the Red Hat knowledge base • Develop solution patterns to guide platform adoption and long-term enterprise success

🎯 Requirements

• 10+ years of experience in software development, security, customer support, engineering, or QA • Track record in a strategic advisory role to senior IT and business executives • Applied knowledge of agile, scrum, and DevOps methodologies • Deep understanding of software supply chains and CI/CD • Advanced expertise in containerized application deployment using OpenShift and Kubernetes • Advanced expertise in non-containerized deployment using Ansible/AAP • Familiarity with Docker, Podman, and Git • Experience with Red Hat Quay, JFrog Artifactory, Sonatype Nexus, or uDeploy • Hands-on knowledge of Jenkins, GitLab Pipelines, GitHub Workflows, OpenShift GitOps, and Red Hat Pipelines • Advanced knowledge of JUnit, pytest, and governance automation checks • Understanding of semantic versioning and the Java ecosystem • Associate's, Bachelor's degree, or higher in computer science or a technical discipline • Willingness to travel internationally and to customer locations as required • Executive presence and communication skills in English

🏖️ Benefits

• Remote work arrangement • Flexible work environments, including in-office, office-flex, or fully remote depending on role requirements • International travel opportunities