Franchise Operations Director

Job not on LinkedIn

🕒 March 26

🌲 North Carolina – Remote

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⏰ Full Time

🔴 Lead

⚙️ Operations

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Logo of Red Roof

Red Roof

5001 - 10000 employees

👥 B2C

🏠 Real Estate

B2C • Real Estate

Red Roof is a U. S. -based budget hotel company operating a portfolio of more than 700 properties under multiple brands (Red Roof Inn, Red Roof Plus+, The Red Collection, and HomeTowne Studios). It provides affordable, value-driven lodging and extended-stay options for leisure and business travelers, with a focus on mobile booking, loyalty (RediRewards), special offers (e. g. , military discounts), and franchising and group travel services. The company emphasizes clean, comfortable rooms, pet-friendly policies, and nationwide availability.

📋 Description

• Coordinates support for franchise partners with Design and Construction for PIP support. • Orchestrates inn openings, property transfers, and ownership changes with existing and new franchisees. • Networks franchise partners with approved vendors. • Works closely with other departments to provide operational support for franchise partners. • Reviews inn level rate strategies and marketing strategies to ensure brand goals are met. • Coordinates and conducts conference calls, meetings, and training sessions. • Promotes growth, upholds brand standards, and implements brand initiatives. • Acts as trainer and coach for franchisees in customer service and guest relations. • Analyzes financial reports of the franchise operations department. • Tracks and maintains regional data including brand-compliant standards. • Completes minimum property visits and conducts inspections as required. • Facilitates inn tours with senior management as requested.

🎯 Requirements

• Bachelor’s degree in a related field or equivalent work experience • 5 years of hospitality hotel operations experience with a proven track record • Hotel franchise operations experience preferred • Goal-oriented and self-motivated individual with excellent relationship-building skills • Ability to work with different cultural backgrounds • 90% travel required • Availability on nights, weekends, and holidays to serve the needs of franchise partners • Analytical and critical thinking skills with an advanced understanding of cash flow and profitability • Ability to evaluate and make recommendations based on market supply and demand characteristics • Computer literate and proficient in Microsoft Office.

🏖️ Benefits

• Health insurance • Paid time off • Flexible working arrangements • Professional development programs • Travel opportunities

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