Senior Product Manager - Purchase

November 5

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refurbed

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eCommerce • Retail • SaaS

refurbed is an online marketplace that specializes in selling refurbished electronics, including smartphones, laptops, tablets, and various accessories. Committed to sustainability, refurbed ensures that all devices undergo a thorough refurbishment process to meet high quality standards, offering a minimum 12-month warranty on each product. The company promotes environmentally-friendly practices by encouraging the reuse of technology and minimizing electronic waste, making it a preferred choice for eco-conscious consumers.

201 - 500 employees

🛍️ eCommerce

🛒 Retail

☁️ SaaS

💰 Series C on 2023-11

📋 Description

• Own the product vision, strategy, and roadmap for the Purchase squad — defining how customers add items to cart, complete checkout, and pay with confidence. • Drive optimization of conversion rates through better UX, reliability, and performance across all payment and checkout experiences. • Lead initiatives to expand and localize payment options (e.g., BNPL, digital wallets, invoicing) while ensuring compliance, trust, and cost efficiency. • Develop and scale add-ons (like insurance, extended warranties, or upsells) that enhance value for customers and revenue for refurbed. • Use data, experimentation, and qualitative research to identify pain points, test hypotheses, and iterate quickly for measurable impact. • Collaborate closely with engineers to define system-level requirements, ensuring checkout performance, stability, and extensibility.

🎯 Requirements

• 5+ years of product management experience, with at least 2 years in checkout, payments, or e-commerce purchase flows. • Deep understanding of payment processing, fraud prevention, and checkout UX best practices. • Proven success improving conversion rates, payment reliability, and user trust through data-driven experimentation. • Experience managing third-party payment providers (PSPs), integrations, and compliance-related initiatives. • Technical understanding of payment APIs, transaction flows, and error handling, with the ability to collaborate effectively with engineers. • Excellent stakeholder management and communication skills across technical, commercial, and compliance teams. • Analytical mindset — comfortable defining KPIs, running a/bs, interpreting funnel data, and making decisions based on insights.

🏖️ Benefits

• You'll have access to a dedicated learning budget within your department to support your growth, whether it's courses, conferences, or other learning opportunities that matter to you. • We partner with Likeminded, offering you private sessions with experts for your personal growth and mental health. • We frequently host internal workshops, allowing our teams to further develop their skills in different areas and enhancing collaboration across departments. • We care about a healthy work/life balance. We not only function and support a fully remote setting but also offer the possibility to work from our beautiful office in the vibrant heart of Vienna – we love dogs, so feel free to bring your furry little buddy too 😊 • You will also be invited to take part in our office weeks, happening three times a year, where you will have the chance to work side by side with your colleagues and enjoy the team-building events and on-site workshops