Client Services Representative

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Reliant Health Partners

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Healthcare Insurance • B2B

Reliant Health Partners is a data-driven healthcare cost-containment firm that provides medical-claims repricing and Fair Market Pricing solutions for self-funded health plans. Working with TPAs, brokers, and bill-review organizations, Reliant delivers open-access plan replacement, out-of-network and casualty repricing, end-to-end appeals management, and rapid claim turnaround using proprietary analytics to maximize savings while minimizing provider dispute and administrative noise.

11 - 50 employees

⚕️ Healthcare Insurance

🤝 B2B

📋 Description

• Perform research internally and externally (via internet) to obtain supporting information within the Data Management department. • Have the ability to identify information by categorizing and recognizing differences and similarities. • Interact with providers to obtain and verify necessary information. • Work assigned provider data queues. • Develop a comprehensive understanding of our various products. • Adhere to client specific and Reliant protocols, scripts, and other requirements. • Perform other job-related duties and special projects as required. • Other duties as assigned

🎯 Requirements

• 2-3 years of related job experience in health insurance and customer service. • Experience conducting outreach to providers via phone calls or other communication means. • Experience understanding Reliant critical behaviors and compliance requirements. • Broad healthcare policy and payment understanding. • Experience with claims workflow tools or systems.

🏖️ Benefits

• Comprehensive medical, dental, vision, and life insurance coverage • 401(k) retirement plan with employer match • Health Savings Account (HSA) & Flexible Spending Accounts (FSAs) • Paid time off (PTO) and disability leave • Employee Assistance Program (EAP)