Legal News Customer Success Consultant, JD Required

Job not on LinkedIn

October 14

🌲 North Carolina – Remote

Although this job is listed in North Carolina, this company may be open to hiring remote in other states.

💵 $58k - $111.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Attorney

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RELX

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Enterprise • Science • Legal

RELX is a global provider of information-based analytics and decision tools for professional and business customers. The company focuses on enabling its clients to make better decisions, improve results, and enhance productivity by leveraging advanced technology and data. RELX serves various sectors, including Risk, Scientific, Technical & Medical, Legal, and Exhibitions, by offering specialized information and analytical tools that facilitate critical decision-making. The company is committed to corporate responsibility and delivering societal benefit through its products by contributing to scientific advancement, legal justice, and effective market transactions.

10,000+ employees

🏢 Enterprise

🔬 Science

📋 Description

• Providing consultative services to Law360 and MLex Customers and Prospects to ensure maximized use and understanding of Law360 products, content, and tools. • Communicating credibly and effectively with all levels of legal, compliance and tax professionals in a corporation in order to understand their challenges and provide guidance, education and consultation that helps to improve their business. • Collaborating with sales partners on preference driving strategy and develop strategic account plans. • Driving whitespace opportunity growth and identifies and shares leads/opportunities with sales partners and/or Product Specialists • Conducting competitive research, analysis of findings and sharing information with product, segment, and marketing. • Conducting presentations to legal associations and at professional trade shows to help promote LexisNexis product, solutions, and content in the marketplace. • Collecting feature/function requirements from customers and communicating to appropriate product/conduct team members. • Effectively utilizing all required processes, tools, and systems

🎯 Requirements

• Have a JD or equivalent, impressive legal experience • Have the ability to travel up to 25% of the time. • Demonstrate great presentation skills. • Demonstrates deep product, content, and practice area knowledge, acts as internal resource for sales, marketing, and segment. • Have great verbal and written communication skills. • Be able to work collaboratively in a heavily matrixed organization.

🏖️ Benefits

• Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits • Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan • Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs • Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity • Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits • Health Savings, Health Care, Dependent Care and Commuter Spending Accounts • In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice