Offboarding Manager

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November 20

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Remofirst

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HR Tech • Compliance • SaaS

Remofirst is a full-service Employer of Record (EOR) company that facilitates global employment solutions for businesses. It allows companies to employ talent in over 180 countries without establishing multiple international entities. Remofirst provides a range of services including global payroll management, onboarding, and managing international employees and contractors, ensuring compliance with local legal requirements. The company also offers international health insurance, assistance with visas and work permits, and comprehensive workforce management solutions, all aimed at simplifying the process of hiring and managing global talent. Remofirst is a versatile platform tailored to meet the needs of startups and large enterprises for smooth global expansion and efficient HR management.

11 - 50 employees

👥 HR Tech

📋 Compliance

☁️ SaaS

📋 Description

• Manage the end-to-end offboarding process for employees across multiple countries and jurisdictions. • Collaborate with clients to gather necessary documentation and information to initiate offboarding procedures. • Ensure all offboarding activities adhere to local labor laws and EOR-specific regulations. • Prepare, review, and process termination documentation such as final pay calculations, release agreements, and exit letters. • Maintain accurate records of offboarded employees and associated documentation. • Act as a primary point of contact for clients, providing guidance and updates throughout the offboarding process. • Communicate with employees professionally, ensuring they understand the offboarding steps and have access to necessary resources. • Handle sensitive conversations with departing employees while maintaining confidentiality and professionalism. • Coordinate with payroll teams to ensure accurate processing of final settlements, unpaid wages, and applicable benefits. • Oversee the deactivation of benefits, systems access, and other employee entitlements. • Identify opportunities to improve the offboarding process and enhance the overall experience for clients and employees. • Stay up to date on labor law changes, compliance requirements, and best practices in the EOR industry.

🎯 Requirements

• 2+ years of experience in Account Management or Customer Support/Success roles, ideally within an HR Tech SaaS environment. Experience as HR Business Partner or in HR operations is also highly relevant. • Experience in EOR (Employer of Record), global HR, or payroll-related support. • Strong organizational and time-management skills to handle multiple offboardings across global time zones. • Proactive by nature – you anticipate challenges, take the initiative, and consistently seek improvements. • Proven ability to collaborate effectively in a remote-first, globally distributed environment.

🏖️ Benefits

• Startup Environment: Be part of a scaling startup where your voice matters and your impact is tangible. You take part in shaping the future of RemoFirst. • Growth Opportunities: Join a fast-growing team with the opportunity to shape the future of our support operations. • Work for a Market Leader: Support innovative companies like Microsoft, Mastercard, and leading startups as part of your daily role. • Remote-First: Enjoy the flexibility of working remotely with a team distributed across the globe. • Perks: Competitive compensation, best-in-class tools, and growth resources to succeed.