Customer Support Specialist

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🕒 August 2

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Remote Talent

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

🎯 Recruiter

👥 HR Tech

Consulting • Recruitment • HR Tech

Remote Talent is a company that helps U. S. -based companies build and deploy remote teams by sourcing candidates, assessing skills with a combination of AI and human evaluation, and delivering staffed pilot programs that transition into live remote teams. They position themselves as a B2B talent and staffing partner focused on remote work best practices and outcomes, with founders experienced in building high-performing remote teams.

📋 Description

• Responding to customer inquiries via phone, email, and/or chat • Providing fast, friendly, and professional assistance • Troubleshooting product and service issues to find optimal solutions • Maintaining detailed and accurate records of customer interactions • Staying up to date on client products, services, and policies to provide accurate information • Collaborating with teammates and sharing feedback to continuously improve the customer experience

🎯 Requirements

• This is a fully remote position, but you must be located within the United States • Fluent in speaking, writing, and reading the English language • A reliable Internet connection and computer • A positive, professional attitude and a passion for helping others • The ability to work independently in a distraction-free home office • Previous customer support experience is a plus, but not required

🏖️ Benefits

• Fully remote: work from anywhere within the United States • Full-time and part-time available • Competitive hourly pay from $20/hr