Senior IT Operations Engineer

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🔥 26 minutes ago

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Remote

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Remote is a global HR platform that simplifies the process of hiring, onboarding, managing, and paying employees and contractors worldwide. It offers comprehensive solutions for recruitment, payroll management, contractor management, and compliance. The platform supports businesses in handling HR tasks seamlessly and efficiently, ensuring fast and compliant payouts, providing employer of record services, and facilitating employee benefits and equity offerings. Additionally, Remote integrates with various HR systems, allowing for a flexible, scalable, and reliable solution for businesses looking to expand globally.

📋 Description

• Elevate IT support and system management to world-class standards. • Solve complex technical issues and strategize on IT infrastructure, ensuring scalability, security, and optimal performance. • Lead system administration, particularly for SaaS platforms like Google Workspace, Notion, Slack, and Okta. • Mentor junior team members and foster a culture of continuous improvement. • Assist with the rollout of AI tools across the business. • Drive initiatives to enhance IT infrastructure ensuring solutions are robust and secure. • Act as a decision-maker in IT tools selection and implementation for alignment with Remote's vision.

🎯 Requirements

• Proven experience in a senior IT operations role, with a track record of improving IT infrastructure and end-user support. • Hands-on experience with enterprise AI tools (Claude, ChatGPT, or similar), including seat management, access control, and usage review. • Expert knowledge of macOS environments, SaaS platform administration, and security compliance. • Strong leadership skills, with the ability to mentor and guide a team through complex projects and challenges. • Excellent problem-solving abilities, capable of strategic thinking and innovation. • Exceptional communication skills, fluent in English, with the ability to articulate technical concepts to a non-technical audience. • Experience in remote work environments is highly valued.

🏖️ Benefits

• work from anywhere • flexible paid time off • flexible working hours (we are async) • 16 weeks paid parental leave • mental health support services • stock options • learning budget • home office budget & IT equipment • budget for local in-person social events or co-working spaces