Solutions Architect

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February 16

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RemoteStar

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B2B • Recruitment • SaaS

RemoteStar is a global recruitment service that specializes in hiring top-quality tech talent. By assembling diverse teams with vetted developers from various regions, RemoteStar ensures high-quality staffing while maximizing cost efficiency for companies. The service includes a rigorous vetting process, technical matching, and full onboarding support, allowing businesses to focus on their core operations while RemoteStar handles the administrative aspects of recruitment and team management.

11 - 50 employees

Founded 2020

🤝 B2B

🎯 Recruiter

☁️ SaaS

📋 Description

• RemoteStar is looking to hire a Solutions Architect on behalf of our client based in the UK with a fully remote work policy. • Solutions Architecture sits within the engineering org that owns our SaaS offerings. • This team is key to the success of our retail clients, supporting product feeds, APIs, Shopify, and the client’s in-store B2C experience. • Deeply understand the technical implementation of our feeds, allowing collaboration with developers from partner companies to coordinate API integrations and address technical challenges. • Work with global teams such as product and sales to handle key technical relationships with customer IT teams and derive maximum value for our customers. • Collaborate with customers throughout their lifecycle via email, ticketing system, and/or video calls ensuring clear and effective communication. • Produce comprehensive documentation and example implementations, facilitating smooth onboarding and handover. • Translate customer requirements into technical specifications and drive implementation of necessary functionality. • Provide API support to customers, troubleshooting issues and ensuring smooth integration of feed systems with their platforms. • Demonstrate a passion for problem-solving and debugging, effectively resolving issues to maintain system functionality. • Proactively identify opportunities for improvement and innovation, developing new capabilities in response to customer feedback. • Work closely with cross-functional teams to ensure developed features meet business objectives. • Engage in continuous improvement and experimentation to enhance feed infrastructure and optimise performance for customers.

🎯 Requirements

• Bachelor’s degree in Engineering or related field; or equivalent practical experience. • 3+ years of experience in engineering roles, with a focus on backend systems and customer-facing APIs. • Proficiency in designing and developing consumer-driven APIs, adhering to API-first design principles. • Familiarity with sales software • Experience with GraphQL. • High-level knowledge of API security considerations. • Strong programming skills with the ability to adapt and learn new technologies swiftly. • Understanding of API documentation standards and frameworks. • Excellent written communication - including experience documenting APIs. • Excellent ability to troubleshoot and resolve routine technical issues independently. • Proven ability to thrive in a fast-paced, entrepreneurial environment, delivering results with minimal supervision. • Excellent problem-solving and analytical capabilities with a customer-centric approach. • Strong interpersonal skills and passion for relationship building with internal and external stakeholders.

🏖️ Benefits

• Dynamic working environment in an extremely fast-growing company • Work in an international environment • Work in a pleasant environment with very little hierarchy • Intellectually challenging, play a massive role in client’s success and scalability • Flexible working hours