Clinical Care Manager

November 5

🌽 Illinois – Remote

Although this job is listed in Illinois, this company may be open to hiring remote in other states.

💵 $75k - $79k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Renalogic

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Renalogic is committed to managing risks associated with dialysis and Chronic Kidney Disease (CKD). We empower clients with our proprietary repricing, risk-stratification and specialty case management.

51 - 200 employees

📋 Description

• Establishing and maintaining contact with assigned and active members via phone, video, text, and email. • Obtain and utilize clinical information to develop an individualized member care plan and clinician-centered care plan per NCQA guidelines. • Assess members health status and care coordination needs. • Collaborate with members’ health care providers as needed. • Utilizing motivational interviewing techniques, individualized care plans, and the Triple Aim framework to empower active Members to reach their health goals. • Understanding and explaining to new or inactive members the benefits of our Program as it relates to those with chronic kidney disease and those at risk. • Utilizing motivational interviewing techniques with assigned new or inactive members to encourage enrollment in the employer-sponsored program. • Appropriately documenting, requesting, and sending member information in accordance with HIPAA compliance. • Meet individually assigned metrics, including call volume and enrollment requirements; proactively assess and revise approach as needed or directed using multiple forms of communication (i.e. phone, text, secure online chat).

🎯 Requirements

• Must have an RN license in good standing within a compact state. • A minimum of five years of RN experience in a related role. • Be able to flex your schedule to work evenings and some weekend hours to accommodate our members’ schedules, especially in Pacific Standard Time. • Bilingual in Spanish highly preferred. • CDE or CDCES highly preferred. • Ability and willingness to travel multiple times a year, which will include overnight stays for corporate gatherings, conferences, and health fairs. • Ability to attend and professionally engage in video meetings. • Strong technological skills, meaning you can effectively and efficiently use computers, peripheral equipment, and applications/systems, including Microsoft products. • Autonomous self-starter who is comfortable with ambiguity. • Creative mindset and ability to appropriately challenge the status quo. • Superb written and oral communication skills. • Ability to overcome obstacles with a ‘yes if...’ approach. • Ability to effectively balance competing deadlines without losing focus on the bigger picture. • Reliable internet and power with a designated area to conduct work with minimal interruptions.

🏖️ Benefits

• Market competitive salary and company stock options. • Potential for annual merit increases and bonuses contingent on the company’s fiscal performance. • Generous time off and paid holidays because we appreciate recharging. • Partially paid leave for qualifying family or medical reasons once employment eligibility is met. • A comprehensive health benefits plan with a portion of premiums covered by the company. • Benefits include medical, dental, vision, life insurance, short term disability, long term disability, critical illness, accident, hospital indemnity, identity theft, and pet insurance. • 401k with up to 4% employer match. Eligibility to participate begins the first of the month following 6 months of employment.