Collections Manager

November 14

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Repario

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Enterprise • Security • Artificial Intelligence

Repario is a company that provides comprehensive eDiscovery services aimed at transforming how organizations handle digital evidence and information governance. They offer a range of services including digital forensics, managed review, and information governance, leveraging advanced AI and analytics to improve productivity and litigation outcomes. Repario emphasizes data privacy and security, ensuring client data is protected throughout the eDiscovery process. With a global presence, Repario tailors their eDiscovery solutions to meet the specific needs of their clients, helping them navigate complex investigations and uncover key evidence efficiently.

51 - 200 employees

🏢 Enterprise

🔐 Security

🤖 Artificial Intelligence

📋 Description

• Lead and manage all activities associated with collection efforts on aged receivables, delinquent accounts, monitoring account status, and preparing correspondence. • Proactively communicate with clients regarding outstanding balances, overdue payments, and resolution plans while maintaining professional relationships. • Serve as the escalation point for complex or high-visibility collection issues, coordinating with Sales, CFO, and CEO as appropriate. • Manage client payment disputes, particularly where lawyers are paid directly, but company invoices remain outstanding. • Work cross-functionally with sales and billing teams to strategize and resolve account-specific challenges. • Support billing team efforts and ensure accountability across teams once issues are escalated. • Develop and implement policies, procedures, and strategies to accelerate collections and reduce aged receivables. • Monitor aging reports to identify trends and recommend accounts for escalation, payment plans, or write-offs. • Prepare and present regular reports on collection performance, aged receivables, delinquency trends, DSO (Days Sales Outstanding) and risk accounts. • Provide recommendations to leadership on risks, opportunities, and process improvements to strengthen cash flow. • Support month-end closing activities related to accounts receivables and collections. • Oversee integration for newly acquired entities and inherited overdue accounts.

🎯 Requirements

• Bachelor’s degree in Finance, Accounting, Economics, or related field. • Minimum of 5+ years of experience in collections or accounts receivable management experience, preferably in a legal, eDiscovery or professional services environment. • Proficiency in Microsoft Excel and familiarity with reporting tools is a plus. • Experience with Sage Intacct, Lockstep, or Avalara. • Familiarity with invoicing, billing systems, and ERP systems. • Knowledge of finance-related KPIs like DSO, AR turnover, and cash collections. • Proven ability to manage sensitive client interactions with professionalism and tact. • Strong negotiation, analytical and interpersonal skills. • Excellent written and verbal communication skills. • Organized, self-motivated, and able to manage multiple priorities in a fast-paced, private equity-backed environment.

🏖️ Benefits

• 100% Telecommute positions • Health, Dental and Vision Insurance • 401K with Matching • Paid Family Leave • Flexible Time Off (FTO)