Software Engineer, Frontend

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October 30

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Replicant

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Artificial Intelligence • Customer Service • Enterprise

Replicant is a company that provides an advanced conversational AI platform designed to autonomously resolve customer service interactions. Their technology helps businesses enhance efficiency and customer satisfaction by resolving up to 80% of customer inquiries without the need for additional agents. The platform excels in reducing handle times, improving CSAT scores, and decreasing agent turnover. Replicant's solutions are utilized across various industries such as insurance, healthcare, consumer services, retail, and transportation. The platform is enterprise-grade, offering reliable, human-sounding AI interactions with sophisticated voice and transcription capabilities, ensuring accuracy and security for their clients.

51 - 200 employees

🤖 Artificial Intelligence

🏢 Enterprise

📋 Description

• Build new features powering millions of daily conversations on Replicant’s core AI voice and chat products, focusing on frontend services and building industry-leading user experience • Collaborate closely with product managers, designers, and ML engineers in an agile, iterative environment • Thoughtfully review code and architecture to maintain quality and mentor peers • Participate in regular on-call rotations, monitoring live production systems and quickly resolving issues • Use metrics and your team's collective experience to drive development decisions • Champion best practices and design patterns, shaping a fast-moving culture focused on engineering excellence

🎯 Requirements

• 5+ years of full-stack software engineering experience with demonstrated passion, judgement, and skill in building beautiful, delightful user features • Mastery of modern AI tools for building end-to-end complete features in days, not weeks or months • History of raising the bar for great engineering in your teams, with strong collaboration skills favoring impact over process • Strong communication skills that build trust with teammates and stakeholders • Demonstrated experience designing and implementing quality testing for systems you’ve built, including automated, manual, and AI • Mastery of modern JavaScript/TypeScript and frontend frameworks (React or similar) • Demonstrated familiarity with all of the following: • Design systems or component libraries, such as Material-UI or Bootstrap • CSS preprocessors, such as SASS or LESS • Frontend testing frameworks, such as Vitest or Jest • Accessibility standards (WCAG, ARIA) and building inclusive applications • Bonus points for experience with LLM prompt engineering, Google Cloud Services, and Kubernetes • Enthusiasm for AI, machine learning, or telephony

🏖️ Benefits

• Remote working environment that respects time zone differences • Highly competitive salaries, equity, and for US Employees, a 401(k) plan • Top of the line healthcare (medical, vision, and dental) • Health and Wellness Perk • Equipment Stipend • Flexible vacation policy • Team trips & offsites • Replicants are eligible for a 5-week sabbatical after being at the company for 5 years