Senior Product & Customer Marketing Manager – Agentic AI, Supply Chain Resilience

November 6

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Resilinc

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Enterprise • AI • SaaS

Resilinc is a leading provider of supply chain risk management and resiliency solutions. The company uses advanced technologies such as AI for mapping, monitoring, and predictive analytics to offer deep supply chain visibility and risk scoring. With their proprietary data, Resilinc helps businesses ensure continuity by forecasting disruptions and collaborating effectively with global suppliers. They serve industries including aerospace, healthcare, and high-tech manufacturing, providing tools for compliance, business continuity planning, and ESG adherence. Their services cater to various business roles including CEO, CPO, and supply chain resiliency managers.

201 - 500 employees

Founded 2010

🏢 Enterprise

☁️ SaaS

📋 Description

• Shape and amplify the story of Resilinc’s transformation. • Translate complex technology into compelling narratives that drive market leadership, customer engagement, and revenue growth. • Develop clear, differentiated positioning that connects AI and risk intelligence capabilities to customer value. • Build a unified narrative that resonates with business, technical, and executive audiences across industries. • Lead go-to-market planning and execution for new capabilities and initiatives, ensuring consistent messaging across teams. • Partner with Product, Sales, and Demand Gen to accelerate adoption and pipeline growth through data-backed storytelling. • Create programs that turn customer outcomes into proof points—case studies, webinars, and community engagement. • Partner with Customer Success to showcase measurable ROI and strengthen long-term customer relationships. • Maintain an expert view of the competitive and market landscape, identifying trends that shape our narrative. • Provide insights, tools, and analyses that inform strategy and sharpen differentiation. • Equip GTM teams with concise, high-impact messaging, content, and enablement materials that win deals. • Measure enablement success through adoption, win rates, and customer feedback.

🎯 Requirements

• 7+ years (preferred) in B2B SaaS product marketing, with proven success in shaping narratives and launching complex products that drive measurable growth. • Strong experience marketing AI-powered, analytics, or enterprise software solutions. • Ability to distill technical depth into clear, persuasive storytelling for business audiences. • Experience collaborating across Product, Sales, Customer Success, and Demand Generation to execute go-to-market strategies. • Demonstrated success in customer marketing and advocacy, including building programs that highlight impact and outcomes. • Excellent written and verbal communication, storytelling, and executive presentation skills. • Familiarity with supply chain, manufacturing, or risk management domains is a plus but not required. • Bachelor's degree in marketing, business or similar, or equivalent experience.

🏖️ Benefits

• Full-stack benefits for health, wealth and wellbeing