SaaS Software Technology Manager

Job not on LinkedIn

🕒 July 27

🗽 New York – Remote

🗽 New York – Remote

💵 $90k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Retensa Employee Retention

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 1999

👥 HR Tech

☁️ SaaS

🤝 B2B

HR Tech • SaaS • B2B

Retensa Employee Retention is a provider of employee retention and engagement solutions that combines 25+ years of retention strategy expertise with predictive analytics and AI-driven HR tools. Retensa helps employers identify why employees quit and what makes them stay, offering customized retention solutions, diagnostics, talent-management tools, and actionable workforce insights. Trusted by organizations in 59 countries and available in 22 languages, Retensa aims to reduce turnover (claimed up to 67%), increase engagement, lower the cost of attrition, and help employers build high-performing, long-tenured teams.

📋 Description

• Own the full product lifecycle, from vision to delivery, for Retensa’s SaaS platforms • Be the bridge between client needs, business goals, and technical execution • Ensure products deliver value, scale effectively, and remain competitive • Contribute to product vision, roadmap, and priorities aligned with company goals and market opportunities • Translate requirements into clear functional specs, user stories, and sprint deliverables to guide development plans • Partner with engineering, design, marketing, and client success teams to deliver high-impact features on schedule • Interact with Client Support to gather user feedback, analyze product usage data, and integrate insights to inform product priorities and improvements • Monitor evolving industry trends and shifts to innovate solutions for competitive advantage • Track and analyze key product success metrics to ensure adoption, satisfaction, and overall business impact.

🎯 Requirements

• 5+ years of experience leading or managing a SaaS or cloud-based Web application development team • Proven track record bringing innovation to on-demand SaaS software • Strong ability to source and prioritize needs from internal and external stakeholders • Interest in helping companies create workplaces that engage, inspire, and retain employees • Ready to take the lead and bring their ideas forward • BA/BS required in Information Systems, IT, Computer Science, MIS, or similar • Excellent communication and stakeholder management skills • Ability to balance strategic thinking with hands-on execution • Strong understanding of data security, compliance (GDPR, SOC 2, ISO 27001) and integration frameworks • Hands-on knowledge of modern SaaS architecture (microservices, APIs, cloud hosting, CI/CD) • Experience integrating third-party APIs, authentications systems (OAuth, SAML) and automation tools • Nice to have: Formal Agile training PMI (or similar) certification AWS Cloud Practitioner or equivalent certification • Background in programming, UI/UX, or QA experience • Experience with Jira or similar online task tracking experience • Experience managing remote and part-time employees

🏖️ Benefits

• Remote, almost no travel/commute required (3x per year) • Flexible work arrangements • Competitive salary commensurate with experience & qualifications • Flexible paid time off (PTO) and company holidays • Growth, development, learning reimbursements • Meaningful stake in the company via equity • Regular social events, birthday holiday off, and company-sponsored lunches via Grubhub • Opportunity to work with some of the smartest, most driven people in the industry