Help Desk Specialist

Job not on LinkedIn

October 31

Apply Now
Logo of Revolution Mortgage

Revolution Mortgage

Finance • Banking • Real Estate

Revolution Mortgage is a mortgage lending company (doing business as T2 Financial, LLC) that provides home purchase and refinance loans, online and in-person application channels, and specialized retirement lending through a Retirement Resource Group focused on FHA-insured Home Equity Conversion Mortgages (HECMs) for borrowers age 62+. The firm offers pre-approval, rate locks, and full loan processing through licensed loan officers and branches, emphasizing a collaborative, customer-focused experience. It is an FHA-approved lender and promotes accessibility via mobile apps and multiple locations.

201 - 500 employees

Founded 2018

💸 Finance

🏦 Banking

🏠 Real Estate

📋 Description

• Respond to help desk tickets and troubleshoot hardware, software and network issues • Escalate unresolved tickets and issues to senior IT staff or third-party vendors • Monitor ticket queues and ensure timely follow-up and closure • Assist with IT projects • Configure new devices, install software, and ensure employees have the right access and permissions

🎯 Requirements

• High school diploma or Associate or Bachelor’s degree in IT or Computer Science • 3+ years of IT and help desk experience • Mortgage industry experience is preferred • Experience with ticketing systems • Excellent communication and multi-tasking skills • Ability to work in a contributing team environment

🏖️ Benefits

• Health insurance • Flexible work arrangements • Professional development opportunities

Apply Now

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