Security Analyst

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November 4

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Rimini Street

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Enterprise • SaaS • Security

Rimini Street is a global leader in enterprise software support and services, providing end-to-end support solutions for mission-critical systems. The company specializes in reducing support costs, filling technology skills gaps, and providing strategic roadmap guidance to extend the life of ERP investments and enable business growth. With offerings that include managed and professional services, security solutions, interoperability, and compliance services, Rimini Street supports widely-used enterprise software such as Oracle, SAP, Salesforce, Microsoft, and more. By leveraging its extensive in-house engineering talent, Rimini Street offers clients unparalleled support, ensuring high satisfaction levels and cost savings.

1001 - 5000 employees

Founded 2005

🏢 Enterprise

☁️ SaaS

🔐 Security

📋 Description

• Analyze cyber security alerts from tools like Bitdefender and Exabeam SIEM, email security tools by performing initial incident triage and response. • Assist in vulnerability assessments, security reviews for infrastructure, and preparation of monthly SOC reports and dashboards. • Monitor CCTV feeds, badge access systems, and conduct physical security outreach to ensure facility compliance and safety. • Prepare monthly SOC dashboards and reports; maintain metrics, alert volumes, SLAs, and compliance KPIs. • Handle L1 client tickets related to company security products: intake, categorization, basic troubleshooting, known fixes, and timely escalation. • Participate in on-call, shift handovers, and incident post-mortems Maintain SOPs/runbooks; contribute to knowledge base articles for recurring issues. • Other tasks and responsibilities as assigned.

🎯 Requirements

• 3-6 years of experience in Security operations center (SOC). • Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience). • Certifications like CompTIA Security+; familiarity with SIEM tools, IDS/IPS, and physical access systems. • Strong analytical, problem-solving, and communication skills for client interactions and team collaboration. • SIEM fundamentals; familiarity with correlation, parsing, and basic query building in Exabeam or similar. • EDR/AV alert handling; Bitdefender GravityZone experience preferred. • Understanding of network, endpoint, identity, email security, and common attack techniques (MITRE ATT&CK). • Physical security operations exposure (optional): CCTV monitoring, badge/access control workflows, incident logging. • Ticketing and SLA-driven support (ServiceNow); strong documentation discipline. • Reporting skills in Excel; basic data visualization; comfort with dashboards. • Strong communication, customer orientation, and collaboration with IT/facilities. • Ability to work shifts, including nights/weekends/holidays.

🏖️ Benefits

• Compensation, bonuses, and benefits to match the skills of our top-performing team members