Senior Business Analyst

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Risepoint

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2007

💼 Consulting

📣 Marketing

📚 Education

Consulting • Marketing • Education

Risepoint is an education technology company that partners with regional public and private universities to design, launch, and grow workforce-focused online degree programs. It provides marketing, student support, faculty support, technology implementations, performance monitoring, and student ROI research to help institutions expand access, increase enrollments, and deliver high-return programs for working adults.

📋 Description

• Creation of a source of truth, data management, collation & hygiene to support EMEA business operations • Maintain, audit, and reconcile student records between Risepoint’s CRM and university partner systems, with deep knowledge of Salesforce • Validate, clean, and standardize data from multiple sources to ensure consistency and reliability, and collaborate with internal teams to support development of the right dashboards and any automation • Investigate and resolve data discrepancies in collaboration with internal teams and external partners • Collaborate with team leaders and stakeholders to understand data needs and deliver regular performance and engagement reports • Trend analysis & process optimization across the Student Journey to support business growth through growth in new enrollments, improvements in retention or reduced cost of acquisition • Analyze student lifecycle and performance data to identify trends, risks and opportunities across all business functions to support business growth • Analyze information at programme, vertical and portfolio levels to inform optimization requirements and wider trend insight, to support programme and partnership growth • Develop hypothesis and conduct root cause analysis to explain metric changes or emerging patterns • Translate complex data into clear, actionable insights through compelling narratives and visualizations, with clear articulation to business stakeholders to secure buy in • Provide insights that inform strategic planning and enhance the student lifecycle and business processes • Collaborate with business leaders and team members to monitor optimizations and ensure meaningful impact on key metrics • Create tools to manage, track and reconcile data on program performance alongside business projections, to improve our forecasting and identify additional opportunities • Trend and market analysis to support Business Development success and Partnership revenue growth, through identification of opportunities to differentiate and improve our proposition • Monitor emerging consumer and societal trends across industries to help identify innovation opportunities, leveraging existing paid and free data sources • Create clear narratives and presentation of trends to support decision making on product success • Competitor analysis and monitoring to identify opportunities in pricing, content, approach to inform competitive differentiation and support business development or partnership discussions • Development of enrollment projections, in collaboration with marketing teams based on market data, for current and prospective partners • Collaborate with Product Innovation team to support business development activity through actionable market insights and identification and presentation of relevant, available data

🎯 Requirements

• Minimum 4 years of experience working as a Business Analyst or in a similar analytical role • Bachelor’s degree in Business Analytics, Data Analytics, Statistics, Economics, Finance, Business, or a related quantitative field • Hands-on experience with CRM tools (Salesforce in particular), applying them to reporting, dashboard design, and data validation for analytical initiatives • Advanced proficiency in Excel and SQL for data manipulation and analysis • Working experience with one or more analytics and data visualization tools (e.g., Power BI, Looker, or Tableau) • Strong analytical mindset with a passion for extracting meaningful, data-driven insights • Experience implementing automation or AI tools to streamline repetitive workflows (Claude, ChatGPT) • Excellent analytical and problem-solving skills, with the ability to conduct quantitative analysis and translate findings into actionable business recommendations • Strong research skills with the ability to interpret and communicate complex data • Comprehensive knowledge of statistics and the ability to translate data into actionable insights • Experience developing reporting, analysis, forecasting, or performance tracking tools • Excellent communication and prioritization skills with a track record of delivering value-driven solutions • Strong problem-solving and decision-making abilities • Ability to work effectively in a fast-paced environment and adapt to shifting priorities • Collaborative, solution-focused mindset with the ability to build credibility and relationships across teams • Strong project management and organizational skills • Must reside in the United Kingdom

🏖️ Benefits

• Personal and Professional Development: Continuous Professional and Leadership Development Programs • Tuition Reimbursement for employees and their dependents