
1001 - 5000 employees
Founded 2007
📚 Education
🤝 B2B
Education • B2B
Risepoint is an education technology company that partners with regional public and private universities to design, launch, and grow workforce-focused online degree programs. It provides marketing, student support, faculty support, technology implementations, performance monitoring, and student ROI research to help institutions expand access, increase enrollments, and deliver high-return programs for working adults.
🕒 2 days ago
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1001 - 5000 employees
Founded 2007
📚 Education
🤝 B2B
Education • B2B
Risepoint is an education technology company that partners with regional public and private universities to design, launch, and grow workforce-focused online degree programs. It provides marketing, student support, faculty support, technology implementations, performance monitoring, and student ROI research to help institutions expand access, increase enrollments, and deliver high-return programs for working adults.
• Serve as the first point of contact for prospective students, guiding them from initial inquiry through to enrolment. • Own relationships and enrolment targets for assigned university partners, maintaining a high standard of student engagement throughout the journey. • Provide accurate, comprehensive information about programmes, admissions requirements, and the enrolment process so students can make informed decisions. • Conduct proactive student outreach by phone and email to nurture leads, encourage progression, and support conversion to enrolment. • Monitor applicant pipelines and take ownership of routine follow-up activity to keep students progressing efficiently through each stage. • Work independently within established processes while recommending practical solutions to routine challenges that may affect student progression. • Build strong cross-functional relationships with internal teams to ensure a seamless and consistent enrolment experience. • Maintain accurate student records and uphold high standards of data integrity and administrative quality. • Represent the organisation professionally in every student interaction, balancing empathy, accuracy, and pace in a target-driven environment.
• 1–3 years of experience in customer service, student support, admissions, sales, or a related field involving direct customer engagement. • Strong interpersonal, verbal, and written communication skills, with the ability to build trust and guide individuals through important decisions. • A detail-oriented and organised approach, with the ability to manage multiple priorities while maintaining accuracy and follow-through. • Demonstrated professionalism, adaptability, and problem-solving ability in a fast-paced, target-driven environment. • Experience working in higher education, online education, admissions, or enrolment support (great to have). • A bachelor’s degree is preferred but not required (great to have). • Familiarity with CRM, student information systems, or other platforms used to manage applicant and student records (great to have).
• Continuous Professional and Leadership Development Programs • Tuition Reimbursement for employees and their dependents
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