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VIP Host, German, Hungarian

🔥 6 minutes ago

🌏 Anywhere in the World

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź‘» Ghost score 11%

infoinfo

🗣️🇩🇪 German Required

🗣️🇭🇺 Hungarian Required

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Logo of RISK

RISK

1001 - 5000 employees

🎯 Recruiter

Recruitment

RISK is a company whose website content indicates a careers site and recruitment portal. The site provides cookie management and privacy information, job listings, and an employee login; the careers platform appears to be powered by Teamtailor. The visible content focuses on hiring and candidate/employee access rather than specific products or industry verticals.

đź“‹ Description

• Manage and maintain strong, long-term relationships with assigned VIP players • Provide personalized support and premium customer service in German and Hungarian • Communicate proactively with VIP players via calls, messengers, emails, and other channels • Develop and implement personalized retention and reactivation strategies • Monitor player activity, behavior, preferences, and engagement levels • Create and offer tailored bonuses, promotions, and exclusive VIP rewards • Analyze player performance and portfolio KPIs to identify opportunities for improvement • Handle VIP player requests, resolve issues promptly, and coordinate with internal teams • Maintain accurate player profiles and communication history in CRM systems • Collaborate with internal teams to ensure a seamless VIP experience • Ensure compliance with Responsible Gaming (RG), KYC, and AML policies

🎯 Requirements

• Premium customer service in German and Hungarian • Ability to communicate with VIP players via calls, messengers, emails, and other channels • Ability to develop and implement personalized retention and reactivation strategies • Ability to monitor player activity, behavior, preferences, and engagement levels • Ability to create and offer tailored bonuses, promotions, and exclusive VIP rewards • Ability to analyze player performance and portfolio KPIs • Ability to handle VIP player requests and resolve issues promptly • Experience with CRM systems or ability to maintain accurate player profiles and communication history • Knowledge of Responsible Gaming (RG), KYC, and AML policies • German and Hungarian language proficiency

🏖️ Benefits

• Children Allowance • Mental Health Support • Sport Activities • Language Courses • Automotive Services • Veterinary Services • Home Office Setup Assistance • Dental Services • Books and Stationery • Training Compensation • Massage

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