
Route is the all-in-one post-purchase platform reimagining the ecommerce experience from product discovery to delivery via the Route app.
201 - 500 employees
November 19
🏄 California – Remote
🗽 New York – Remote
+2 more states
💵 $76k - $93k / year
⏰ Full Time
🟠 Senior
🎲 Risk
🦅 H1B Visa Sponsor

Route is the all-in-one post-purchase platform reimagining the ecommerce experience from product discovery to delivery via the Route app.
201 - 500 employees
• Develop and lead Route’s holistic fraud and claims risk mitigation strategy • Mentor Risk Analysts, ensuring alignment with team goals and individual growth • Identify fraudulent actors and behaviors through data analysis and investigation of claims • Assess and monitor merchant accounts for trends that indicate financial risk • Partner with third-party fraud prevention vendors and monitor performance • Lead response efforts for abnormal fraud activity, conducting root cause analysis and implementing long-term solutions • Collaborate cross-functionally with Legal, Compliance, and Claims teams to ensure risk policies align with regulatory requirements • Collaborate with Product to build and refine processes that improve operational efficiency and reduce losses • Support frontline teams with fraud-related inquiries, communication, documentation, and escalations • Must be willing to work with team members to provide weekday coverage for our customers during the holidays
• 4+ years of experience in fraud prevention or risk operations, (ecommerce, fintech, or insurance preferred) • Strong data analysis skills, including experience with tools like SQL, Looker, or similar • Leadership experience with the ability to develop and mentor team members • Proactive, curious mindset with a knack for identifying risk before it materializes • Clear, confident communicator who can translate data into actionable insights • Familiarity with fraud detection tools and third-party risk platforms • Comfortable in a fast-paced, ever-changing startup environment
• We offer to pay 95% - 100% of your health insurance premiums for you and your family • remote or hybrid work arrangements • unlimited PTO • 401k matching • formalized growth opportunities • learning & development • DEI programs & events • and so much more.
Apply NowNovember 19
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