Account Manager

🕒 August 11

🇵🇱 Poland – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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RTB House

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

🤖 Artificial Intelligence

📣 Marketing

💰 Private Equity Round on 2019-01

Advertising • Artificial Intelligence • Marketing

RTB House is a global leader specializing in deep learning-powered online ad campaigns. The company provides personalized retargeting and brand visibility services using advanced AI technology to engage new and existing customers across multiple markets. RTB House's dynamic ad formats and deep learning capabilities allow businesses to set ambitious sales targets and drive brand loyalty. Additionally, the company offers solutions to manage the evolving digital ecosystem post-cookies while ensuring brand safety and innovation through collaborative client feedback. With a presence in over 90 markets and partnerships with 700K+ publishers, RTB House delivers measurable results for both direct clients and agencies, helping them achieve competitive advantages in the digital advertising space.

📋 Description

• Strategically manage and scale a portfolio of 200-300+ clients through data-driven segmentation, prioritization, and proactive engagement • Own client portfolio health by acting on early churn-risk signals to ensure retention and reactivate paused accounts • Drive commercial growth by proposing budget and optimization strategy changes based on campaign performance • Deliver high-touch support for top-tier clients and develop scaled, automated communication for the broader customer base • Gather product feedback and identify case-study opportunities for marketing and product teams • Provide day-to-day client support, resolve inquiries, and escalate complex technical or integration issues to internal teams

🎯 Requirements

• 3+ years of experience in Customer Success, Account Management, or Portfolio Management • Experience in a SaaS, tech company, or fast-growing startup environment • Proven experience managing a large client portfolio, ideally 100+ accounts • Experience handling onboarding, retention, and expansion • Strong analytical and data-driven mindset focused on churn, retention, and upsell metrics • Practical knowledge of CRM tools and automation workflows • Proactive use of AI tools to optimize daily work • Fluency in English and Polish at minimum B2/C1 level

🏖️ Benefits

• B2B contract or Contract of Mandate • Flexible cooperation in terms of location • Collaboration with an award-winning organization • International environment • Work with people in a fast-growing online advertising segment • Collaboration with AI-powered retargeting technology