Operations Analyst – Service Management Operations

🔥 14 hours ago

🗽 New York – Remote

🗽 New York – Remote

💵 $57.2k - $108.8k / year

⏰ Full Time

🟢 Junior

⚙️ Operations

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RTX

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2020

🚀 Aerospace

Aerospace • Defense • Sustainability

RTX is a globally recognized aerospace and defense company dedicated to transformative technologies and era-defining innovation. It operates through various businesses, including Collins Aerospace, Pratt & Whitney, and Raytheon, with a focus on sustainable, connected flight and smarter defense systems. RTX is committed to diversity, equity, and inclusion across the company and aims to solve the world’s most complex problems with cutting-edge technology and talent. Additionally, RTX is involved in significant projects like upgrading the F135 Engine Core and developing missile-defense systems. The company emphasizes corporate responsibility and sustainable practices.

📋 Description

• Support the coordination and execution of organizational meetings, operating cadences, governance reviews, and leadership activities • Maintain operational documentation, procedures, team resources, and organizational records • Track action items, decisions, and commitments to ensure timely follow-through • Assist with process improvement initiatives by identifying inefficiencies and recommending opportunities to streamline work • Support organizational change efforts by helping teams adopt new processes, tools, and operational practices • Assist with budget planning, forecasting, and expense tracking activities • Support the coordination of audit, risk, compliance, and governance activities • Assist with vendor onboarding, invoice processing, and contract administration • Develop and maintain reports, dashboards, scorecards, and presentation materials • Analyze trends and summarize findings to support leadership decision-making

🎯 Requirements

• Bachelor's degree in Business Administration, Management Information Systems, Finance, Operations, Data Analytics, or a related field, or equivalent work experience • 1+ years of experience in operations, business analysis, project coordination, service management, finance, compliance, or a related discipline • Strong organizational skills with attention to detail and ability to manage multiple priorities • Strong written and verbal communication skills • Proficiency with Microsoft Office applications, particularly Excel, PowerPoint, and Teams • Ability to work effectively with cross-functional teams and stakeholders • Analytical mindset with an interest in using data to solve business problems.

🏖️ Benefits

• medical • dental • vision • life insurance • short-term disability • long-term disability • 401(k) match • flexible spending accounts • flexible work schedules • employee assistance program • Employee Scholar Program • parental leave • paid time off • holidays