Director of Data Science – Patient Experience

🕒 August 20

🇺🇸 United States – Remote

💵 $236.3k - $280.3k / year

⏰ Full Time

🔴 Lead

📊 Data Scientist

👻 Ghost score 6%

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Rula

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2019

💼 Consulting

🛡️ Insurance

🏥 Healthcare

💰 Series C - Rula on 2024-07

Consulting • Insurance • Healthcare

Rula is a mental health care platform that connects patients with licensed therapists and psychiatric providers across the United States, offering online and in-person therapy, psychiatry, and medication management. The platform works with over 120 insurance plans nationwide (including Medicare, Medicaid, and many major commercial carriers), verifies coverage, provides cost estimates, and offers in-network pricing (average $15 per session with insurance) and cash rates for self-pay. Rula supports 90+ conditions (anxiety, depression, PTSD, ADHD, OCD, bipolar disorder, etc. ), provides tools for scheduling and managing appointments, and offers resources like tests/quizzes and a provider directory spanning all 50 states. It serves patients directly and partners with employers, health plans, and health systems, and emphasizes clinical standards, provider reviews, and ongoing professional development.

📋 Description

• Lead analyses to develop product features addressing key consumer pain points • Work closely with Product Managers, Engineers, Researchers, and Data Engineers • Lead a dedicated data science team analyzing business and product performance • Design and conduct experiments • Contribute to product planning • Guide analysts’ work while driving individual projects in a player-coach role • Directly impact access to mental healthcare and patient retention

🎯 Requirements

• 10+ years of related professional experience • Bachelor (or higher) degree with background in Data Science Math, Economics, Computer Science, Statistics, or other quantitative fields • 5+ years of experience in data analytics or data science, supporting multiple ends of a business with analytical recommendations • Solid people management experience, building and leading teams and developing talent • Ability to translate technical findings to non-technical stakeholders; strong data storytelling • Deep experience with statistical analysis and A/B testing • Deep understanding of product analytics metrics, including retention, conversion, engagement, and churn, and marketplace balance metrics • Expert in Python and/or SQL • Familiarity with data visualization tools such as Looker and Tableau • Must be based in the United States; currently not hiring in Hawaii • Currently eligible to work in the United States • Preferred: prior experience in a high-growth startup and/or consumer digital marketplace • Preferred: prior experience in healthcare • Preferred: ability to connect analytics insights to business strategy and influence product decisions • Preferred: experience incorporating AI into Analytics/Data Science workflows • Preferred: experience with Machine Learning and Ranking systems

🏖️ Benefits

• 100% remote work environment • Attractive pay and benefits with transparent pay ranges • Medical, dental, vision, life, disability, and FSA/HSA • 401(k) plan access • Generous time-off policies, including 2 company-wide shutdown weeks each year • Paid parental leave for birthing, non-birthing, adopting, and fostering parents • Employee Assistance Program (EAP) • Quarterly department stipend for team-building activities or in-person gatherings • Community and employee resource groups • New hire home office stipend • $50 monthly internet or cell phone stipend • Year-round wellness initiatives • $50/month wellness stipend • Equity • Bonus