RWS Group
5001 - 10000 employees
💼 Consulting
🏥 Healthcare
⚖️ Legal
Consulting • Healthcare • Legal
RWS Group is a leading provider of AI-powered language services and technology, specializing in translation and localization for a variety of industries. With a focus on enhancing global communication, RWS offers solutions that improve translation quality, manage multilingual content, and streamline the localization process. Their services cater to sectors such as aerospace, finance, legal, life sciences, and technology, leveraging advanced AI to ensure clients can effectively connect across languages and cultures.
AI Quality Coordinator
🕒 July 27
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RWS Group
5001 - 10000 employees
💼 Consulting
🏥 Healthcare
⚖️ Legal
Consulting • Healthcare • Legal
RWS Group is a leading provider of AI-powered language services and technology, specializing in translation and localization for a variety of industries. With a focus on enhancing global communication, RWS offers solutions that improve translation quality, manage multilingual content, and streamline the localization process. Their services cater to sectors such as aerospace, finance, legal, life sciences, and technology, leveraging advanced AI to ensure clients can effectively connect across languages and cultures.
📋 Description
• Help to implement suitable quality frameworks, metrics, and strategies of Data Services projects. • Perform detailed task analysis, defining key quality drivers and necessary skills, develop efficient and onboarding methodologies for our Data Services Vendors. • Provide feedback to team/stakeholders. • Support client quality escalations and collaborate with the team for root cause analysis. • Support quality improvement plans for underperforming locales and vendors. • Support data stakeholders and provide timely answers to their queries. • Evaluate vendors and offer feedback with training on error trends. • Support and help drive a robust auditor program with training. • Collaborate with Solutions Architects to develop skill evaluation solutions and visualize quality metrics. • Stay updated on AI industry trends and contribute to new opportunities.
🎯 Requirements
• Previous experience rolling out quality data management and analysis is needed • Educational background in Statistics, Psychology, Sociology, Cognitive Science, Data Analytics, Linguistics, or matching workforce experience in AI Quality Data is preferred • Experience with Data Collection Quality, Annotation and/or evaluation tasks • Power BI skillset is preferred • Experience dealing with vendor management is preferred • Very good communication skills • Ability to collaborate, remotely, to help solve day to day tasks • Ability to manipulate data, with skills in Excel/Google Spreadsheet, required; Advanced skills in Excel/Google Spreadsheet preferred • Fluent English – you will be working as a part of an international team and English is our work language. Knowledge of other languages is not needed but welcomed.
🏖️ Benefits
• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Professional development opportunities
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