Business Systems Analyst

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Ryan Specialty

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Insurance • Finance • B2B

Ryan Specialty is an international specialty insurance firm that provides innovative solutions for brokers, agents, and insurance carriers. The company offers a range of services including wholesale brokerage, binding authority, and underwriting management through highly specialized managing general underwriters. Ryan Specialty is a leader in the wholesale brokerage industry, providing expertise with local knowledge and national authority. The firm is committed to delivering distinct national specialty programs and bespoke alternative risk solutions, supporting its clients with comprehensive insurance services.

1001 - 5000 employees

Founded 2010

💸 Finance

🤝 B2B

📋 Description

• Understand and document the business objectives of each project and identify the business needs that the system must meet. • Analyze and understand the business’s systems and processes to identify opportunities for improvement or automation. • Elicit, analyze, specify, and validate the business needs of stakeholders, be they customers or end users. • Collaborate with project managers and project sponsors to determine project scope and vision. • Conduct data analysis to support business decision making and business process improvement. • Develop and execute test plans to ensure that business requirements and functional specifications are implemented properly. • Facilitate stakeholder meetings to document requirements, define scope and objectives and formulate systems to parallel overall business strategies. • Conduct user acceptance testing for system maintenance and enhancements. • Identify and communicate process improvement opportunities focusing on scalability and standardization. • Build and maintain strong relationships with Business Shared Services (BSS) stakeholders to support adoption and information sharing. • Maintain basic knowledge of BSS processes and assess process health regarding quality, efficiency, adherence, and risk management. • Act as liaison with strategic operations to address trending business issues and collaborate cross-functionally for resolutions. • Perform project-related activities, including coordination, requirements gathering, and testing.

🎯 Requirements

• Bachelor’s degree in computer science, business administration, or related field • Minimum of 2 years of related work experience • Insurance industry experience and familiarity with AIM, ImageRight, and ConceptOne strongly preferred. • Certified Scrum Product Owner (CSPO), Certified Business Analysis Professional (CBAP), Certified of Competency in Business Analysis (CCBA) or Agile Analysis Certification (AAC) is preferred.

🏖️ Benefits

• Paid time off for company holidays • Vacation • Sick and personal days • Paid parental leave • Mental health services