Client Implementation Specialist

November 5

Apply Now

Receive Emails with Similar Jobs

Safeguard Global

WebsiteLinkedInAll Job Openings

B2B • Compliance • HR Tech

Safeguard Global is a company that provides services and solutions to aid businesses in expanding and managing their workforce internationally. They specialize in global payroll, workforce solutions, and providing compliance expertise to ensure businesses adhere to different regulatory requirements around the world. Their goal is to help businesses operate globally with ease, offering support in navigating complex international employment issues.

1001 - 5000 employees

🤝 B2B

📋 Compliance

👥 HR Tech

💰 Venture Round on 2019-05

📋 Description

• Manage end to end process of onboarding for GEO workers and clients. • Facilitate creation, review, and approval of employment agreements. • Provide local legislation and HR knowledge to clients for the location in which they are onboarding workers. • Work collaboratively with in-country experts and local market specialists throughout the onboarding process. • Demonstrate in depth knowledge of GEO processes. • Attend client calls as needed during the onboarding period. • Ensure necessary benefits are obtained during onboarding working with relevant parties. • Ensure background checks are completed as requested. • Ensure worker data and onboarding documentation is completed, filed, and input prior to transfer to Operations Team. • Adaption of the pre-created payroll calendars to issue to clients. • Responsible for creation if moving into a new territory. • Point of contact for workers queries during onboarding. • Ensure that clients receive set-up and deposit invoices during the onboard and that invoices are accurate, and that payment is received in a timely manner. • Set up clients and workers within the Global system. • Provide clients and workers with the necessary Global system documentation. • Update monthly payroll files once worker has been onboarded. • Provide a thorough handover to the Operations team upon completion of the onboard. • Project manage large or complex onboards to ensure successful implementation. • Follow-up with clients who have not begun the onboarding process yet and build urgency for the return of the onboarding form. • Provide follow-up and assistance for clients who are unable to begin the onboarding process by introducing partners or offering solutions as able. • Ensure SLA’s achievement and high level of client satisfaction with the onboarding process.

🎯 Requirements

• Minimum of 2-year experience in a client-facing role supporting onboarding HR administration/coordination or implementation experience preferred • Excellent written and oral communication skills • Ability to communicate complex concepts to clients • Ability to multi-task and prioritize • High proficiency in problem-solving • Self-directed individual with initiative • Excellent attention to detail • Microsoft Office Suite proficiency required • Strong geographical knowledge • Must have the ability to work in a fast-paced and often changing environment • Highly organized with a client-focused approach • Strong verbal and written fluency in English is required.

🏖️ Benefits

• Autonomy & Flexibility (Work in Any Way): Be supported with as much flexibility as possible. • Bonding Leave: Enjoy paid leave to bond with your new family member. • 2 Charitable Days: Contribute to causes you believe in. • Reward & Recognition Program: Be rewarded for your success and championing our values. • Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan. • Coworking Space : Need to meet with a client, utilize admin services or just get out of the house? We’ve got you covered with flexible workspace options based on location.