SafetyCulture
501 - 1000 employees
Founded 2012
☁️ SaaS
🏢 Enterprise
📋 Compliance
SaaS • Enterprise • Compliance
SafetyCulture is a workplace operations platform that provides teams with the tools and knowledge to work safely, meet higher standards, and continuously improve. The platform offers a range of features, including inspections, asset management, training, IoT integrations, and real-time protection for remote workers. It also provides a marketplace for workplace safety equipment and an integrated insurance solution. SafetyCulture supports various industries such as construction, manufacturing, transport and logistics, hospitality, facilities management, and retail. The company's solutions address business needs like health and safety management, risk management and compliance, operational excellence, and sustainability. By digitizing processes and automating workflows, SafetyCulture helps businesses optimize their operations, promote safety culture, and enhance productivity.
Senior Customer Success Manager
🕒 July 3, 2025
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
SafetyCulture
501 - 1000 employees
Founded 2012
☁️ SaaS
🏢 Enterprise
📋 Compliance
SaaS • Enterprise • Compliance
SafetyCulture is a workplace operations platform that provides teams with the tools and knowledge to work safely, meet higher standards, and continuously improve. The platform offers a range of features, including inspections, asset management, training, IoT integrations, and real-time protection for remote workers. It also provides a marketplace for workplace safety equipment and an integrated insurance solution. SafetyCulture supports various industries such as construction, manufacturing, transport and logistics, hospitality, facilities management, and retail. The company's solutions address business needs like health and safety management, risk management and compliance, operational excellence, and sustainability. By digitizing processes and automating workflows, SafetyCulture helps businesses optimize their operations, promote safety culture, and enhance productivity.
📋 Description
• SafetyCulture is a global technology company that is helping to transform workplaces around the world. • Our mission is to help working teams get better every day and our technology platform and products give front line workers a voice and leaders the visibility to make smart decisions when driving safety, quality and continuous improvement. • SafetyCulture is among the fastest-growing tech companies. Our bold ambition is to reach 100 million users worldwide by 2032. • An awesome opportunity has arisen for a Senior Customer Success Manager to join our team! • This is a full time role that will be hybrid-flexible from London. • You will be responsible for driving success across our highest opportunity accounts. • You will act as a trusted advisor, ensuring customers maximise the value of our platform, achieve their business goals, and continue to grow their partnership with SafetyCulture. • The ideal candidate will have a strong track record of managing Enterprise customers in the Manufacturing, Transport, and/or Logistics industries.
🎯 Requirements
• 10+ years of total work experience with at least 5+ years experience working in a customer facing role, ideally with Enterprise customers or within an Enterprise-level organisation • Relevant industry experience in Manufacturing, Transportation, and/or Logistics or managing Enterprise customers in those industries • Strong ability to build executive relationships and drive business value for Enterprise customers • A background in leveraging data through a variety of tools to inform and execute customer-facing and internal strategies • Persuasion and presentation skills, with the ability to communicate up and down an organisation • Ability to actively listen, understand customer pain points and take action • Thrives in a fast-paced, dynamic environment • As a bonus, professional proficiency in French or German
🏖️ Benefits
• Equity with high growth potential, and a competitive salary, • Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office; • Access to professional and personal training and development opportunities; Hackathons, Workshops, Lunch & Learns; • We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies. • You’ll also receive other perks such as: • Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy • Quarterly celebrations and team events, including the annual Shiplt! global offsite • Table tennis, board games, gym sessions, book club, and pet-friendly offices.
Apply Now
