Care Coordination Case Manager

🕒 4 days ago

🇺🇸 United States – Remote

💵 $65k - $75k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sailor Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

⚕️ Healthcare Insurance

🏥 Healthcare

📡 Telecommunications

Healthcare Insurance • Healthcare • Telecommunications

Sailor Health is a mental health service dedicated to providing compassionate therapy specifically designed for seniors. They connect older adults with experienced therapists who specialize in geriatric care, offering personalized therapy sessions online or over the phone, with most being covered by Medicare. Sailor Health emphasizes accessibility and affordability, ensuring that seniors can receive the support they need from the comfort of their homes.

📋 Description

• Partner with therapists, clinical leads, and the care navigation/patient support team to identify patients who are too high-acuity or out of scope for the virtual outpatient model • Reach patients and, with consent, caregivers by phone or video to assess needs, preferences, insurance coverage, and barriers to care • Build individualized transition-of-care plans matching patients to appropriate care levels and services • Coordinate referrals to psychiatry, medication management, IOP/PHP, inpatient or residential treatment, geriatric psychiatry, memory care, substance use treatment, primary care, and community/social services • Place referrals and schedule initial appointments • Transmit records with proper authorization • Confirm patients attend their appointments • Own continuity of care for patients requiring a higher level of care than virtual outpatient therapy can provide

🎯 Requirements

• Bachelor's degree in social work, nursing, psychology, public health, or a related field required; master's degree a plus • 2+ years of experience in case management, care coordination, discharge planning, utilization management, or referral coordination in a behavioral health or healthcare setting • Working knowledge of behavioral health levels of care, including outpatient, IOP, PHP, inpatient, and residential care • Experience with older adults, Medicare, or Medicare Advantage strongly preferred • Clinical licensure or certification such as LMSW, LSW, LCSW, RN, LPC, CCM, or ACM is a plus, not a requirement • Comfortable with telehealth platforms and EMRs; able to learn new tools quickly • Exceptional written and verbal communication and relationship-building skills • Must reside in the United States • Must be authorized to work in the United States • Able to work calmly under pressure and follow through on patient care transitions • Able to communicate with older adults, caregivers, hospital intake coordinators, insurers, and care providers

🏖️ Benefits

• Full-time W2 employment • Fully remote work • Modern telehealth software and tools • Collaborative support from clinical leadership, therapists, and the care navigation team • Opportunity to help define playbooks, referral networks, and escalation pathways • Direct impact on patients during vulnerable moments of care