Principal Product Designer – PMTS

🕒 July 21

🏄 California – Remote

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💵 $197.3k - $313.7k / year

⏰ Full Time

🔴 Lead

🎨 Product Designer (UI/UX)

🦅 H1B Visa Sponsor

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Salesforce

10,000+ employees

Founded 1999

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.

📋 Description

• Design interfaces for shaping Piper's personality, goals, and objection handling • Develop Piper's live presence including chat and video experience • Collaborate in defining design patterns for autonomous agents in enterprise sales • Prototype using code or AI tools • Make rapid design decisions and ship them directly

🎯 Requirements

• 6+ years of product design experience • At least 2 years on AI or conversational experiences • Understanding of LLM behavior (latency, streaming, confidence, failure modes) • Fluent in AI tooling as a core part of work • Strong visual and interaction craft • Comfortable without a detailed brief • Define the problem alongside the solution • Experience working directly with engineering and ML teams.

🏖️ Benefits

• time off programs • medical • dental • vision • mental health support • paid parental leave • life and disability insurance • 401(k) • employee stock purchasing program

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