Senior Account Partner / Account Partner Director, Professional Services – Manufacturing

🕒 September 28

🌽 Illinois, New York, +3 more states – Remote

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💵 $155.5k - $244.5k / year

⏰ Full Time

🟠 Senior

🤝 Client Partner

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Salesforce

Salesforce

10,000+ employees

Founded 1999

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.

📋 Description

• Own bookings and pipeline growth on assigned strategic manufacturing accounts • Drive deal strategy, forecasting, and closing to hit quota • Lead and coordinate the end-to-end customer relationship • Connect Customer, License Sales, Solution/Delivery, and Customer Success teams • Build executive credibility with senior business and IT stakeholders • Shape transformation strategy and align digital and AI/agentic initiatives • Identify, qualify, and close Professional Services opportunities • Coordinate unified account pursuits across License Sales, Product/Solution, and Customer Success teams • Spot risk across active engagements and partner with delivery leadership • Ensure successful project execution, customer satisfaction, and on-time/on-budget delivery • Identify expansion opportunities within existing accounts • Grow services revenue and deepen the Salesforce footprint • Represent the customer voice internally • Maintain current understanding of manufacturing trends and Salesforce capabilities, including AI, Data Cloud, and Agentforce

🎯 Requirements

• Experience leading agentic/AI, customer experience, digitization, or sales/service/marketing transformation pursuits • Salesforce platform experience preferred • Experience selling and/or delivering Professional Services in a Salesforce ecosystem or Global System Integrator (GSI) environment • Proven ability to act as a trusted advisor and strategic services seller • Track record of exceeding bookings/quota targets • Strong sales process discipline, including forecasting rigor and deal progression • Executive-level client engagement experience • Ability to coordinate across sales, delivery, product, and customer success teams in a matrixed environment • Ability to help customers chart digital and agentic/AI transformation roadmaps • Excellent communication, negotiation, and presentation skills • Executive presence appropriate for engagement with senior leaders • Willingness to travel as needed • Prior delivery and hands-on consulting experience with Salesforce platform preferred • Experience with Sales Cloud, Service Cloud, Industry Clouds, MuleSoft, Tableau, Data Cloud preferred • Experience driving thought leadership engagements preferred • Manufacturing or industrial domain expertise preferred

🏖️ Benefits

• Time off programs • Medical insurance • Dental insurance • Vision insurance • Mental health support • Paid parental leave • Life insurance • Disability insurance • 401(k) • Employee stock purchasing program • Incentive compensation may be available for certain roles • Equity may be available for certain roles • AI agents to accelerate impact • Reasonable accommodations during the application or recruiting process

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