Learning Design and Community Manager

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🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

💵 £50k - £70k / year

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

👫 Community Manager

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Sama

WebsiteLinkedInAll Job Openings

11 - 50 employees

👥 HR Tech

🏢 Enterprise

☁️ SaaS

HR Tech • Enterprise • SaaS

Sama is a company that specializes in people development through 1:1 coaching aimed at enhancing business success. Their platform uses an AI-powered matching algorithm to pair employees with professional coaches, ensuring a high success rate and a perfect fit for individual coaching needs. Sama offers various coaching solutions, including leadership, performance, and inclusive coaching, to help businesses retain talent and drive team performance. Their services are designed to create a coaching culture within organizations, helping them maximize employee engagement and reduce turnover costs. Trusted by clients worldwide, Sama provides a scalable coaching experience that seamlessly integrates with an organization's structure.

📋 Description

• This is a hands-on, operational role at the intersection of learning design and community building • As a key member of the team, you'll take responsibility for two main areas: the health of our global Coach Community and the learning programs we bring to clients • You'll be the day-to-day manager of our coach community experience, the person coaches turn to, and a key contributor to making Sama the platform of choice for the world's best executive coaches • Serve as the day-to-day point of contact for coach queries and feedback • Lead coach onboardings • Design and run a calendar of webinars, events, and communication touchpoints that foster genuine connection and professional growth among our coaches • Maintain detailed, accurate coach records: capabilities, certifications, experience, areas of expertise, matching criteria, and performance data, keeping them current • Monitor coach engagement and performance metrics; identify trends and surface recommendations • Keep coaches informed of product updates and ensure they are aligned with Sama's best practices • Partner with the Growth Team to advise and coordinate the development of programs for our clients, identifying opportunities for Sama to add value • Coordinate the design and delivery of workshops, webinars, training, and coaching programs that leverage our global coach network • Tailor existing programs to meet specific client needs • Contribute insights to Marketing, Product, and Sales based on what you're hearing from the community

🎯 Requirements

• Solid corporate L&D experience, ideally in professional or financial services • Strong learning program design skills: you can take a client's need and turn it into a well-structured program • Comfort with operational and administrative work; you'll be responsible for record-keeping, scheduling, reporting, and coordination, and you'll need to do it well • Experience in a startup, consulting, or freelance environment; you're used to building things without much infrastructure • Strong relationship and stakeholder management skills; coaches and clients will both rely on you • A self-starter who can prioritise independently in a fast-moving environment • Familiarity with executive coaching is a plus

🏖️ Benefits

• £50,000 to £70,000 salary • Fully remote with a collaborative, high-trust culture • Room to grow your domain as the company scales • Access to professional coaching • Ongoing learning and development opportunities