Quality Analyst, Project Coordinator – Italian

November 13

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Sama

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Artificial Intelligence • Enterprise • SaaS

Sama is a company specializing in providing data annotation and model evaluation solutions for enterprise AI. Sama's platform focuses on developing AI applications with a data-centric approach, supporting computer vision and generative AI models. Their services include data curation, data annotation, model validation, and fine-tuning, enhancing the performance and accuracy of AI models. Sama also emphasizes ethical practices and impact sourcing, providing high-quality annotated data that powers AI models in industries like autonomous vehicles, consumer tech, media, and more. Trusted by top teams, Sama helps companies build responsible and cost-effective enterprise AI models.

1001 - 5000 employees

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

📋 Description

• Review and audit labeled datasets for both text and image-based content to ensure accuracy, consistency, and adherence to guidelines. • Document and share feedback with the individual labelers • Identify trends and insights in quality performance, and effectively mitigate quality performance issues. • Communicate quality trends and insights to the customer. Calibrate with the customer on instructions and edge cases. • Evaluate responses generated by AI, verifying correctness, clarity, relevance, and alignment with task instructions. • Apply knowledge of the Consumer Packaged Goods domain to accurately classify and/or describe products. • Collaborate with cross-functional teams to update labeling workflows and improve quality. • Monitor performance metrics (e.g., accuracy rates, inter-rater agreement) and contribute to continuous improvement initiatives. • Generate responses with intentional but realistic grammar, spelling, and structural errors. • calibration sessions to align QA standards across teams and help train new reviewers or analysts. • Adapt quickly to evolving guidelines, new task types, and AI model updates in a fast-paced, iterative environment. • Ensure that documentation is up to date.

🎯 Requirements

• English as a second language - minimum C1 English proficiency required • C2 level of Italian • Ability to follow linguistic and situational writing prompts. • Excellent written communication and coordination skills • 2 years working experience in a corporate/ business environment. • Prior experience in at least one of the following: • Linguistic QA • Data annotation for NLP/AI projects • ESL/EFL teaching, editing, or copyediting • Keen eye for detail -spotting subtle grammar and structure issues others miss. • Comfortable reviewing and providing feedback on structured data. • Ability to give actionable and constructive feedback to annotators. • Experience with creating and tracking timelines, milestones, and status reports is a plus.

🏖️ Benefits

• medical, dental, and vision insurance • long-term disability insurance • life and AD&D insurance • employer-matching Group RRSP • generous holiday and vacation policies • monthly fitness stipend • monthly cell phone reimbursement • professional development opportunities