SANDBX
Gaming • SaaS
SANDBX is a company that creates innovative digital projects including mobile and web apps, reward and survey systems, machine learning platforms, and gaming platforms. Established in 2017, SANDBX has grown from a small startup to a significant player with a solid portfolio of over 50 projects. The company takes pride in its state-of-the-art technology stack and in-house culture, emphasizing values like passion for work, honesty, and fairness. With over 200 team members, SANDBX operates from Fort Lauderdale, FL, and offers a collaborative environment with ample perks for employees.
51 - 200 employees
Founded 2017
🎮 Gaming
☁️ SaaS
Technical Product Manager, eCommerce Platform
November 25
SANDBX
Gaming • SaaS
SANDBX is a company that creates innovative digital projects including mobile and web apps, reward and survey systems, machine learning platforms, and gaming platforms. Established in 2017, SANDBX has grown from a small startup to a significant player with a solid portfolio of over 50 projects. The company takes pride in its state-of-the-art technology stack and in-house culture, emphasizing values like passion for work, honesty, and fairness. With over 200 team members, SANDBX operates from Fort Lauderdale, FL, and offers a collaborative environment with ample perks for employees.
51 - 200 employees
Founded 2017
🎮 Gaming
☁️ SaaS
📋 Description
• Define and continuously refine the Platform Product vision, strategy, and multi-quarter roadmap (paved roads, golden paths, internal developer platform capabilities, and self-service catalogs). • Translate business and engineering priorities into clear outcomes and OKRs (e.g., lead-time reduction, change failure rate, MTTR, SLO attainment, cloud cost per transaction). • Maintain and socialize the roadmap with executive, product, security, data, and infrastructure stakeholders. • Operate a rigorous intake and triage process to balance strategic initiatives with operational/adhoc requests; make trade-offs visible. • Own prioritization using impact/effort, cost savings, risk reduction, and developer adoption metrics. • Drive execution with the Sr EM: articulate acceptance criteria, define release milestones, run sprint ceremonies, and ensure on-time delivery. • Productize platform capabilities (e.g., service templates, CI/CD pipelines, deploy buttons, environment provisioning, secrets & identity, observability by default) to reduce toil. • Lead adoption of an Internal Developer Portal (e.g., Backstage) and Service Catalog with opinionated defaults (security, SLOs, logging, tracing). • Launch and measure golden paths for common workloads (web, API, batch, data/ML), targeting time-to-first-prod and onboarding time reductions. • Partner with SRE/SecOps to define SLOs, error budgets, incident response playbooks, and change management guardrails; ensure platform upgrades (Kubernetes, runtimes, libraries) occur with minimal disruption. • Own cloud cost KPIs: cost/booking, cost/request, unit economics per product area. • Drive savings plans, rightsizing, autoscaling, storage lifecycle policies, and data egress governance. • Publish transparent showback/chargeback reports to business/product leaders; forecast spend vs. budget. • Run Platform Council (monthly) to align priorities and communicate trade-offs. • Build customer empathy: perform user research with product teams, run betas, gather NPS, and iterate. • Create clear documentation, release notes, and enablement assets (videos, how-to guides, runbooks).
🎯 Requirements
• 5–8+ years in technical product management or platform product roles supporting engineering teams at scale. • Strong system understanding across cloud (AWS preferred), Kubernetes/EKS, networking, IAM, CI/CD, observability, caching, and data flows for high-traffic eCommerce. • Demonstrated experience building self-service platforms (service templates, infra as code, IDPs, service catalogs). • Proven FinOps experience (unit economics, CUR/Cost Explorer, rightsizing, savings plans/RI strategy). • Hands-on competence with product practices: discovery, prioritization frameworks, OKRs, KPI design, A/B or phased rollouts, deprecation planning. • Excellent communication with executive presence; ability to create crisp artifacts (roadmaps, 1-pagers, RFCs) and lead cross-functional forums. • Background as an engineer or SRE; ability to read code and infrastructure definitions (TypeScript, Java, Python; Terraform, Helm, GitOps). • Familiarity with Backstage (IDP), Service Catalog, GitHub Actions, Argo/Flux, Datadog, OpenTelemetry, Kafka, Redis, PostgreSQL, CDN/web perf. • Experience with multi-region active/active, resilience patterns, and zero-downtime upgrade strategies. • Exposure to PCI/SOX/PII constraints in consumer transactions. • Experience in hospitality, travel, retail, or marketplaces with seasonal traffic spikes (“cyber season”).
🏖️ Benefits
• Market competitive salary • Open, honest and inclusive culture • Unlimited fully paid vacations and sick days • 50% learning cost compensation • Other benefits and perks
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