Customer Solution Engineer

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June 19

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Scality

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Enterprise • Artificial Intelligence • SaaS

Scality is a leading company in enterprise object storage solutions, providing highly flexible and performant storage infrastructure for global enterprises, government, public sector, healthcare, cloud service providers, and media and entertainment industries. Known for its products RING and ARTESCA, Scality supports use cases such as backup, cloud infrastructure, ransomware protection, data archiving, big data analytics, and AI data lakes. Their solutions emphasize extreme performance, limitless scalability, and cyber resilience, trusted by over 500 data-driven organizations worldwide. Scality partners with leading backup and data analytics applications like Veeam, Commvault, and Splunk, ensuring broad integration and robust data management solutions.

201 - 500 employees

🏢 Enterprise

🤖 Artificial Intelligence

☁️ SaaS

💰 $20M Series E on 2021-01

📋 Description

• You are technical and customer focused, you seek for quality and you love to help customers achieve success, this job might be for you! • The Customer Solutions Engineer (CSE) is responsible for the Design, Build and Delivery of our product or third-party components for our customers. • As such, the CSE assists our sales team throughout the customer selection process: participate in the design of solutions, run technology showcases or proof of concepts at customer sites and, where appropriate, provide consulting. • Main Focus: As part of the Services team, the CSE provides integration, consulting, training, post-sales professional services and support during the delivery process, to our growing list of customers. • The CSE is in charge of services delivered to EMEA customers. This is a customer facing position, travel to customer sites will be required (in accordance with governmental restrictions). This position is open to full remote work.

🎯 Requirements

• BS or MS degree in Computer Engineering, Computer Science, or equivalent • Proven track record of customer facing professional services delivery or consulting • Fluent in English and French (written and spoken) • Additional European language is a plus. • Ability to travel up to 50% once Covid-19 restrictions are no longer in place. • Strong understanding of Linux Operating System architecture (minimum of 5 years of experience operating Linux platforms) • In depth hands on UNIX/Linux system administration skills and experience in managing large scale distributed environments (minimum of 5 years) • Significant understanding of hardware, specially x86 platforms, including RAID architecture and file systems • Experience on storage environment (NAS, SAN, RAID, distributed file system, object storage, Restful API, Amazon S3) • Solid networking knowledge: low level networking concepts, bridging, bonding, vlan, TCP/IP • Knowledge of High Availability environment (distributed system, load balancing, cloud platforms) and container technologies (docker, kubernetes) • Knowledge with Web Servers, Backups, Email, Package Management, Monitoring in a large scale production environment • Scripting skills (Python, Perl, Shell), Automation (Saltstack, Ansible) • Development skills in C/Java is definitely a plus • Knowledge of ITIL Problem and Change management processes • Knowledge of Atlassian stack (Jira, Confluence)

🏖️ Benefits

• continuous education and sport budgets • donation matching • paternity leave • many other benefits that go well beyond standards