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API Advocate

🔥 16 hours ago

🇬🇧 United Kingdom – Remote

💵 £30k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on SchemeServe's careers page, not through a job board

First seen by Remote Rocketship 16 hours ago

Still open on SchemeServe's site. Checked 1 hour ago.

Logo of SchemeServe

SchemeServe

11 - 50 employees

Founded 2000

🛡️ Insurance

☁️ SaaS

💳 Fintech

Insurance • SaaS • Fintech

SchemeServe is a fully-serviced insurance software solution, hosted in the cloud, designed for Managing General Agents (MGAs), brokers, and insurers. It offers a wide array of features including policy administration, client management, and real-time reporting, all supported by a dedicated customer service team. SchemeServe empowers users to build and manage their own insurance products quickly and efficiently, ensuring high levels of uptime and support.

📋 Description

• Champion the company’s APIs and explain what customers and third-party engineers can build • Demonstrate integrations and share examples that make complex technical concepts accessible • Explore AI-assisted development to simplify API integration • Speak with customers and integration partners about their challenges, ideas, and frustrations • Work with internal engineering teams to investigate and resolve integration problems • Translate customer feedback into actionable API improvements • Identify gaps between API capabilities and customer needs • Represent the customer perspective in technical discussions • Help customers progress from their first API call to a working integration • Create practical examples, tutorials, documentation, and integration guides • Use AI coding tools to prototype integrations, investigate problems, and demonstrate solutions • Identify and eliminate common integration friction • Improve the experience of discovering, understanding, and using the APIs • Experiment with AI, LLMs, coding agents, APIs, vibe coding, and emerging engineering tools • Share discoveries, experiments, and ideas with customers and colleagues • Help shape how AI changes customer interaction with the company’s technology • Build relationships between customers, the support team, and engineering teams

🎯 Requirements

• Understanding of APIs and concepts including REST, JSON, HTTP, authentication, and software integrations • Hands-on experience working with APIs and integrations • Experience troubleshooting technical issues • Confidence using AI-assisted coding tools to explore, build, and test practical solutions • Experience supporting customers with technical challenges • Ability to explain technical concepts clearly • Ability to work with Engineering to find solutions • Enthusiasm for tools such as Cursor, Claude Code, ChatGPT, and other AI coding assistants • Curiosity, communication skills, enthusiasm, and ability to get things done • Blend of technical ability, customer-facing communication skills, and enthusiasm for helping people use technology • No particular qualification or traditional career path required

🏖️ Benefits

• Twice-yearly in-person Team Retreats • Books, mentoring, and professional development opportunities • Flexible working • Paid days to volunteer for causes you care about • Friendly and supportive team • Relaxed but ambitious company culture

Apply Now

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