Technical Product Manager – Platform

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Science Exchange

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Science • Enterprise • SaaS

Science Exchange is a company that provides a comprehensive platform for scientific research outsourcing. It connects researchers with a global network of top-tier research institutions and commercial scientific service providers, facilitating contract research and development services across various disciplines. The platform aims to streamline the process of scientific experimentation and research services by offering tools for collaboration, contracting, and compliance management. Science Exchange supports innovation and efficiency in research projects by providing access to a wide array of scientific expertise and services.

51 - 200 employees

Founded 2011

🔬 Science

🏢 Enterprise

☁️ SaaS

💰 Debt Financing on 2019-10

📋 Description

• Own Delivery & Execution • Act as Product Owner for core platform initiatives — managing backlog, writing detailed user stories, and collaborating daily with engineering. • Collaborate with design to create useful and usable solutions that our customers love. • Participate in standups, sprint planning, and retrospectives to drive clarity and momentum. • Write clear, technically literate tickets that balance user needs, data dependencies, and system constraints. • Partner with QA to validate acceptance criteria and ensure release quality. • Proactively identify and unblock risks, dependencies, or ambiguity in delivery. • Drive Data-Informed Growth • Define and track key growth metrics — activation, conversion, adoption, retention, and engagement. • Partner with data and engineering teams to instrument analytics and establish product dashboards. • Analyze feature performance and use data to prioritize product iterations and experiments. • Work with GTM and Implementation teams to ensure seamless onboarding and customer adoption. • Lead lightweight experiments (A/B tests, flow optimizations, messaging changes) to improve product performance. • Bridge Technical & Business Worlds • Collaborate with engineers on system architecture, APIs, and integrations with ERPs, CRMs, and other enterprise tools. • Understand data models and platform dependencies to make smart trade-offs and reduce technical debt. • Partner with the VP of Product to ensure strategic initiatives translate into clear, achievable workstreams. • Contribute to process improvements that make our product development lifecycle faster and more predictable. • Enable Cross-Functional Alignment • Communicate product goals, metrics, and delivery updates to stakeholders across the organization. • Collaborate with Design to ensure user experience excellence and with Customer Success to capture feedback loops. • Support documentation and knowledge sharing in Confluence, JIRA, and related tools.

🎯 Requirements

• 7+ years of product management experience, including 3+ years in a technical or growth-focused PM role. • Strong understanding of APIs, data models, and platform architecture — able to discuss implementation trade-offs with engineers. • Demonstrated experience using analytics and experimentation to drive product decisions. • Hands-on experience managing end-to-end delivery in an Agile or Kanban environment. • Proficiency with JIRA, Confluence, GitHub, and analytics tools like Looker, Amplitude, Mixpanel, Fullstory or Segment. • Strong communication skills: you make complex information simple and actionable. • Comfort in ambiguity — you bring structure and forward motion where others see uncertainty. • A bias for action and ownership: you’re happiest when things are moving and measurable.

🏖️ Benefits

• remote work options