Call Center Agent - Remote

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March 30

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Scott Merrick

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Scott Merrick offers a focused, highly personalised service, taking time to understand our clients and candidates needs. As a leading bespoke recruitment specialist operating in the United Kingdom and United States markets, we place highly professional contract and permanent candidates in to your business critical roles. We work in multiple business sectors, including Insurance, Legal, Banking, Finance, Software Providers, SaaS, Tech, Start-Up, Retail, Consultancy and Publishing.

11 - 50 employees

Founded 1990

📋 Description

• Global Consultancy requires accomplished Call Center Agents, to work remotely and give a first-class customer experience. • Providing telephone, email and webchat assistance. • Initial contract role with no PTO and various client shift patterns. • All equipment is provided. • Able to start in 1-3 weeks after interview (pending background checks approval).

🎯 Requirements

• Proven experience with a minimum 3+ years in Call centers. • Good experience of Inbound/ Outbound calls, Emails and (ideally) Webchats. • Able to work in a 6+ month W2 contract role (initial). • Happy to work fully remote / work from home from anywhere in the US. • Typing speed- 25+ words per minute. • MS Office experience. • CRM/ Call Logging Systems experience.