Collection Specialist

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SEARADAR

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2017

🛍️ eCommerce

🚗 Transport

💰 Seed Round on 2021-11

eCommerce • Travel • Transport

SEARADAR is a full-cycle online concierge service dedicated to yacht charters, providing an easy and efficient way for users to search and book yachts for their travels. The platform offers a comprehensive selection of over 20,000 yachts across popular destinations such as Croatia, Greece, and Italy. Users can receive personalized choices, make online bookings, and communicate seamlessly with charter companies, ensuring a smooth sailing experience from start to finish.

📋 Description

• Monitor outstanding payments and proactively follow up with charter companies and clients. • Collect security deposit returns after yacht handbacks. • Track and collect commission payments from charter partners. • Ensure final client payments are received before departure. • Communicate with partners and clients via email, phone calls, and messaging platforms in English. • Maintain accurate payment records and follow-up history in CRM and internal tracking systems. • Collaborate closely with the Supply, Commercial, and Finance teams to resolve payment-related issues. • Identify recurring bottlenecks in the collection process and suggest improvements. • Prepare reports and provide regular updates on collection performance and outstanding balances.

🎯 Requirements

• Previous experience in collections, accounts receivable, finance operations, customer finance, or another client-facing financial role is preferred. • Excellent written and spoken English. • Greek or Turkish language skills are considered a strong advantage. • Strong communication and negotiation skills. • Comfortable making outbound calls and following up professionally. • Highly organized with strong attention to detail. • Ability to manage multiple cases simultaneously and prioritize effectively. • Process-oriented mindset with experience working in CRM systems or similar tools. • Ability to work independently in a remote environment.

🏖️ Benefits

• Fully remote work from anywhere in the world. • International team and dynamic startup environment. • Opportunity to build and improve financial processes. • Flexible work arrangements after successful onboarding and demonstrated performance. • The opportunity to contribute to one of the fastest-growing companies in the travel tech industry.