Junior Customer Support Associate

Job not on LinkedIn

🕒 April 7

🇬🇧 United Kingdom – Remote

💵 £13.3k / year

⏳ Contract/Temporary

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

🇬🇧 UK Skilled Worker Visa Sponsor

This company has sponsored UK Skilled Worker visas in the past.

👻 Ghost score 45%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 221 days.
• Jobs at this company usually fill in 21 days.
• Reposted once.

Apply Now

Check your resume score

Customize resume + cover letter

Find Similar Remote Jobs

☆ Save☑️ Mark as applied❌ Hide

Report problem

Second Nature

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

💼 Consulting

🍽️ Food & Beverage

Healthcare • Consulting • Food & Beverage

Second Nature is a company focused on sustainable weight loss and the development of healthy habits for life. It offers personalized, clinically-proven weight-loss programs developed by top dietitians and psychologists. The programs include both original methods and medication-supported options like Wegovy and Mounjaro, featuring one-on-one support from a nutritionist. Second Nature uses behavioral science through its app to help participants understand and change their eating habits for long-term success. Through their partnerships, including with the NHS, and their focus on creating lasting lifestyle changes, Second Nature aims to transform individuals' relationships with food and health.

📋 Description

• Make outbound calls to onboard new members and introduce them to the programme • Follow up with members to collect weight readings and provide timely support at key milestones • Help members stay motivated, engaged, and informed throughout their health journey • Provide clear guidance and empathetic support in a calm, professional manner • Listen actively to understand member needs and tailor conversations accordingly • Build rapport with members referred through NHS and Vitality healthcare partnerships

🎯 Requirements

• Passionate about health & wellbeing • Excellent phone communicator; comfortable navigating sensitive or personal conversations with warmth and confidence • Naturally curious conversationalist; comfortable exploring topics thoughtfully and asking appropriate questions • Target-driven and task-focused • Highly organised and detail-oriented • Accurate data entry and a considered, methodical approach to work • Quick learner and adaptable • Positive and supportive team player • Mandatory availability on Mondays and Wednesdays • Available for mandatory training from 09:00–13:00, Monday to Friday, during the first two weeks of onboarding • Able to work 20 hours per week across Monday–Saturday, with four hours per day across any five days

🏖️ Benefits

• Training delivered over a two-week period • Remote working – UK only • Ability to plan and set your work schedule up to two months in advance • Working hours agreed based on your availability and business needs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume