Customer Success Manager

🕒 June 11

☕ Washington – Remote

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💵 $85k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

👻 Ghost score 3%

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Logo of Securin Inc.

Securin Inc.

201 - 500 employees

Founded 2020

💼 Consulting

🏥 Healthcare

🎖️ Defense

Consulting • Healthcare • Defense

Securin Inc. is a cybersecurity company that specializes in attack surface management, vulnerability intelligence, and penetration testing. They provide proactive security solutions that aim to continuously improve their clients' security posture by identifying, analyzing, and remediating cyber threats. Their platform offers actionable insights and alerting to help organizations manage risks and vulnerabilities effectively.

📋 Description

• Partner with strategic accounts to map business use cases to Securin’s capabilities • Conduct value audits to ensure maximum ROI • Act as the Voice of the Customer by synthesizing feedback into product requirements • Lead beta programs and identify success stories to be transformed into marketing content • Lead high-impact business reviews that tie performance to business objectives • Proactively identify technical environment risks and lead critical issue resolution • Conduct monthly adoption audits to monitor operational integration

🎯 Requirements

• Bachelor’s degree in Computer Science or a related field • 2 years of experience in Cyber Security • Experience working with high-growth tech and large-scale industrial or retail operations • Deep understanding of SaaS integrations, APIs, and security infrastructure • Ability to translate "Engineering-speak" into "Business-value" for C-suite executives • Genuine passion for solving customer pain points and a "champion" mindset.

🏖️ Benefits

• Medical Insurance • Dental Insurance • Vision Insurance • Life & AD&D Insurance • Short-Term & Long-Term Disability • Flexible Enrollment with Rippling • MaxFlex Unlimited PTO • 401K Benefit

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